Proceedings of the International Conference on Administrative Science (ICAS 2017)
Session: Public Accountability
3 articles
Proceedings Article
Accountability in Public Services - A Case Study of Immigration Services in Makassar, Indonesia
Muhammad Yunus, Wahyu Nurdiansyah
This study aims to analyze and describe the accountability of the public service in the Immigration Office of Makassar. The problem in this research is how Public Service Accountability in Passport Making Service at Class I Immigration Office of Makassar is reviewed from the relation with whom to be...
Proceedings Article
The Role of the Government Internal Auditor in Fraud Risk Management: A Case Study in Local Government of Gunung Kidul and Sleman Yogyakarta Province
Setya Nugraha, Ely Susanto
The purpose of this paper is to explore the current practices of the internal auditors in the local government of Gunung Kidul and Sleman regency regarding their role in fraud risk management. This research has used qualitative methods through an interview with the highest level of those inspectorates,...
Proceedings Article
Enhancing Public Services Quality by Strengthening the Role of Ombudsman
Yuli Tirtariandi El Anshori, Mr. Enceng
Good public services have been very significant issues nowadays. All government agencies should conduct best service to serve the public. In fact, there are many complaints due to the delivery of public services by the agencies. It includes the matter of time, procedures, and costs. Sometimes the public...