Proceedings of the 2017 International Conference on Organizational Innovation (ICOI 2017)

Session: 4.2

4 articles

The Improvement of the Service Quality of The Syariah Bank in Facing The Global Competition

Estik Hari Prastiwi, Ujianto Ujianto, M. Sihab Ridwan, Lpdp Lpdp
This study aims to examine the service quality of Islamic bank in the BPRS Syariah Jabal Nur Surabaya. By using 6 dimensions of Carter method including Compliance, Assurance, Reliability, Tangibles, Empathy, and Responsiveness, this study found that Tangible is the only dimension that influences positively...

Halal labeling effect on muslim consumers attitude and behavior

Syaifuddin Fahmi
The Halal food market in Indonesia has a big potential where 88% of the population is Muslim. The number of Islamic population in Indonesia according to the Central Bureau of Statistics (BPS) in 2010 reached 207.1 million people, where the largest population is on the island of Java. Even Thombson Reuters...

Commitment , Motivation, and Performance of Posyandu Cadres

Utik Bidayati
Posyandu cadres are part of the health workers that role in establishing a healthy community through the Millennium Development Goals (MDGs) achievement. Posyandu cadres have a role in empowering the community as motivators, educators, and health cares. The cadres' excellence in coordinating with the...

Toward Lean Construction through Critical Chain Project Management and Root Cause Analysis in a Construction Project

Indrianawati Usman, Oktaviano Rendy
Construction projects have a high risk so that many important factors affect the outcome of a project called 5M, which are: man, money, material, method, and machine. Furthermore, there are other factors that must be considered, which is the uncertainty of environmental conditions. Recently, there is...