Service transformation is one of the big challenges in this century from a scale and complexity perspective. The main objective is to increase service levels, enhancing both customer satisfaction and productivity. To reach this goal requires multi-dimensional approaches from business innovation, service...

As information technologies support more freedom of industrial location. Local governments, in order to increase their own output, may use telecommunications investment as a competitive tool for attracting factors of production. This effect, in a production-function framework, would manifest itself as...

This thesis advances a model of knowledge transfer based on their cultural circumstances which are constructed from four dimensions whose characteristics are measured by a variable ‘cultural distance’ introduced, and analyzes the efficiency of knowledge transfer between the two enterprises based on their...

During the negotiation, many conflicts are due to the incomplete or incorrect knowledge about the negotiation goal. Negotiators can avoid it through asking the underling goals. We focus on the underlying goal of negotiation and present Goal Directed Alternative Plan Recommendation Negotiation (GDAPLN),...

Finding suitable geospatial web services is a crucial task in the open and distributed environment. However, limiting to the current web service technology, keyword-based search in catalogs does nothing to overcome the semantic heterogeneity, leading to find suitable services difficultly or to discover...

At first, this paper reviews the concept and development history of the Question Answering system and several common types of Question Answering systems are briefly introduced. Then concerning the Question Answering system based on knowledge-base, a theoretical model of an interactive intelligent Question...

Content-based music retrieval is desirable in Peer-to-Peer (P2P) networks, considering its popularity for users and its ability of semantic search, intensive computing cost raises a barrier to efficiency and scalability though. In this paper, we propose an approach of music genre retrieval based on peer...

The paper focuses on the qualitative simulation of consumer behavior under the environment of electronic commerce. The foundation of the qualitative simulation system is consumer attitude theory, consumer psychology, sociology and economics, and the system is oriented to how consumer behavioral intention...

Fault existence is unavoidable in Web services (WS) providing and calling, so fault tolerant WS has drawn attention of researchers. But while AI planning is known as a promising techniques for WS composition (WSC) problem, few study focus on fault tolerant WSC. So in this paper we first use fault tolerant...

This paper studied an ordering problem under non-stationary setting. It used the online algorithm with risk-reward that is a combination of probability analysis and classical online algorithm. We obtained an online risk base stock policy whose risk was restricted to a tolerance level by designing online...

Recommender Systems are applications that have emerged in the e-commerce area

E-business intelligence and reliability are the crucial step for companies’ huge volume data processing. This paper presents a transaction middleware and web server working together supported by business intelligence mechanism, which can get a reliable scaleable plug-in based system. The efficiency of...

An expert system for workflow procedure optimization is proposed in this paper, in which the optimization method of the workflow procedure is presented with the workflow management system (abbr. WfMS). The running analysis of WfMS is the inputs of expert system, the optimization report and the regulation...

In this article,we investigated a Shapley function on the class of crisp bi-cooperative games Firstly, we redefine bi-cooperative games axiom which was introduced by Grabisch and proposed the Shapley function that satisfies the four axioms. Then, the concepts related to a Shapley function have been extended...

This paper presents a layered resource search model based on P2P Grid that has a good feature in expansibility, autonomy, modularity and loose coupling. In terms of this model a Bootstrap based on Distributed Hashing Table (DHT) is added into P2P Grid and a Peer Service is implemented in every node....

A recommender system is a specific type of information filtering technique that presents the user-relevant information, which is implemented by creating a user's profile and comparing it to the other existing reference characteristics stored in the database. This paper developed a course recommender...