Proceedings of the 2nd International Seminar of Science and Applied Technology (ISSAT 2021)

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109 articles
Proceedings Article

Perceived Risk, Trust, and Intention to Use Fintech Service During the Covid-19 Pandemic

Riauli Susilawaty Hutapea, Eni Wijaya
The COVID-19 pandemic has changed everything. One prime example is in payment innovations, particularly the rapid transition towards cashless societies. Cashless payment has become people’s preferred method to conduct transactions. The use of cash is significantly reduced as it poses a serious health...
Proceedings Article

Understanding Offline Shopping Intentions During Pandemic

Application of the Theory of Planned Behavior

Agustinus Februadi, Lilezha Saputri, Ghada AlDrees
The transmission of the coronavirus disease 2019 in Indonesia has forced the government to impose a large-scale social restriction. This restriction has lowered the chances of contact with the virus and at the same time encouraged people to shop online for their necessities. However, despite the high...
Proceedings Article

Antecedents and Consequences of Organizational Innovation: Study on Small and Medium Enterprises in the Consumer Goods Industry

Gilang Ramadhan, Tri Setyowati
Small and medium-sized enterprises (SMEs) play a very important role in the economic development and growth of a country. SMEs have great potential in business but face many challenges in innovation implementation. This research aims to examine the level of industrial competition, organizational innovation,...
Proceedings Article

The Role of Technology and Innovation in Creative Tourism

The Digital Native Perspective

Yackob Astor, Nono Wibisono, Syifaa Novianti, Wahyu Rafdinal
As an integral part of their life, technology and innovation inspire digital natives to travel and recommend the destination that suits them. Creative tourism as one of the most in-demand tourist attractions by digital natives requires external inputs that generate a qualified experience environment....
Proceedings Article

Esports: An Empirical Study of Factors Affecting Continuance Intention

Simarmata Lukas Marcelino, Gundur Leo, Wahyu Rafdinal
E-sports is becoming a trend among gamers so it makes game providers serve good products and services to attract customers. Like other businesses, having loyal consumers is important for game providers. Unfortunately, the literature on gamer loyalty is still scarce and loyalty in one industry cannot...
Proceedings Article

Online Food Delivery Service

The Link Between Food Quality, E-Service Quality, Trust, and Loyalty

Ni Nyoman Triyuni, Gundur Leo, Dwi Suhartanto
The coronavirus (COVID-19) pandemic leads to a growth in the use of online food delivery (OFD) services. To avoid getting infected with the virus, customers prefer ordering food through online applications and trusted providers than directly visiting the restaurant. The competition in the OFD service...
Proceedings Article

Marketing Network System Analysis of Relief Craft MSMEs

Dina Yeni Martia, Budi Prasetya, Mirasanti Wahyuni, Vinda Setya Kartika
MSMEs (Micro, Small, and Medium Enterprises) have a strategic role in improving the community’s economy. As a center for wood carving, most MSMEs in Jepara have not yet utilized information technology optimally. They tend to use conventional marketing methods. As a result, they have to face a severe...
Proceedings Article

Implementation of Naive Bayes Algorithm on Sentiment Analysis Application

Martiti, Christina Juliane
Natural Language Processing (NLP) is one of the branches of artificial intelligence science where this branch science is the basis for developing sentiment analysis. The application in NLP in sentiment analysis includes Pre-processing text consisting of featured selection and tokenization. For the classification...
Proceedings Article

The Effect of Employee Competence, Leadership Commitment, and Internal Audit Role on the Quality of State Property Accounting Information

Hastuti, Benny Barnas, Yanti Rufaedah, Wida Oktavia Suciyani, Deni Mulyana
The quality of accounting information determines the reliability of an entity’s financial statements. Accounting information is a product that is included in the accounting information system. An important concern for the quality of accounting information in financial statements is accounting studies...