9th Joint International Conference on Information Sciences (JCIS-06)

A Study of the Performance Evaluation for Airline Operation

Authors
Gin-Shuh Liang 0, Tsung-Yu Chou, Shan-Shan Chuang
Corresponding Author
Gin-Shuh Liang
0National Taiwan Ocean University
Available Online undefined NaN.
DOI
https://doi.org/10.2991/jcis.2006.334How to use a DOI?
Keywords
Air transport, Fuzzy set theory, Fuzzy MCDM, Entropy, Relatedness measures, Balance scorecard
Abstract
Combining the concepts of balanced scorecard, fuzzy set theory and entropy, a systematic fuzzy multiple criteria decision making (MCDM) for airlines operating performance evaluation is proposed. A hierarchical structure is constructed through the concept of balance scorecard includes four perspectives: finance, customers, internal business processes, and learning and growth. The triangular fuzzy numbers are used to denote the weights of all criteria and the evaluation values of all alternative airlines versus subjective and objective criteria. For effectively measuring the average essence of information quantity, the entropy weighting method is utilized to modify the weights of subjective criteria. Thus, the explanation ability and reliability of criteria can be effectively conveyed.
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This is an open access article distributed under the CC BY-NC license.

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Proceedings
9th Joint International Conference on Information Sciences (JCIS-06)
Publication Date
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ISBN
978-90-78677-01-7
DOI
https://doi.org/10.2991/jcis.2006.334How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Gin-Shuh Liang
AU  - Tsung-Yu Chou
AU  - Shan-Shan Chuang
PY  - NaN/NaN
DA  - NaN/NaN
TI  - A Study of the Performance Evaluation for Airline Operation
BT  - 9th Joint International Conference on Information Sciences (JCIS-06)
PB  - Atlantis Press
UR  - https://doi.org/10.2991/jcis.2006.334
DO  - https://doi.org/10.2991/jcis.2006.334
ID  - LiangNaN/NaN
ER  -