The main purpose of this paper is to identify the elements of future intention towards Melaka sporting event. This paper empirically examines the attributes of peripheral service quality towards Melaka Century Ride which covering the participants’ satisfaction of the event. This study employed the attributes...

Satisfaction is a universal concept that can be seen as important in marriage institution. In organization customer satisfaction, it is one of the main goals to be achieved; this could be similar in the marriage relationship whereby couples are searching for their marriage satisfaction. To achieve it,...

The decline in stock prices of property and real estate firms resulted from the government's policy of high loan interest has not affected the property sector and real estate. This study aims to examine the effect of good corporate governance implementation that is the quality of auditor (AQ) to financial...

The English language is increasingly used in non-English speaking countries. This paper focuses on attitudes towards the use of English advertising in Indonesia with the aim to analyze the effect of using English to advertise products on Indonesian consumers. This paper reviews the findings of literature...

The purpose of this study is to analyze the influence of service quality, product quality and customer satisfaction on customer loyalty in Bank Nagari main branch of Padang. This study used 300 respondents as the sample. The data analysis technique used in this study was path analysis. The results of...

This study aims to rank factors that influence the decision of the Z Generations in buying snacks. The population of this study is all teenagers in West Sumatra. The sample size was set by 450 respondents by using R.L Gay term, but after research instruments verification, eventually the number of samples...

This study examines the influence of brand experience and brand trust on brand engagement through brand satisfaction as a moderating variable. The samples of this study are 200 customers of Dunlop tyre. This study employed Structural Equation Model (SEM) by using AMOS version 24 as the data analysis....

This study aims to determine and analyze the effect of total quality management, dynamic capabilities, and innovation to competitive advantage. This study also tries to test whether innovation mediates the relationship between total quality management and dynamic capabilities to competitive advantage....

This study aims to determine the effect of Locus of Control and Financial Knowledge on Investment Decisions. The research population is all employees of PT. Pertamina (Persero) Branch of Padang and using Purposive technical Sampling so that obtained sample 43 people. The data used are primary data, obtained...

Human resources are a contribution to the growth and development of the organization. The achievement in organization is determined by the role of human resources quality. This study aims to analyze and explain the significant influence of leadership on working climate, leadership on work motivation,...

The relationship marketing is important in the service industry especially the one involved the complex, highly intangible services such as life insurance. By reproducing the theoretical based for the study, this paper has acknowledged different determinant of interaction and different impacts on the...

Mobile application has become an increasingly popular way for individuals to communicate, allowing for the initiation and maintenance of various relationship types. WhatsApp can be viewed as a mobile application that allows people to access a great deal of information rapidly with one another. In this...

The purpose of this research is to analyze the effect of tangibles, reliability, responsiveness, and assurance on the customer satisfaction at Semen Padang Hospital. The sample size is 100 respondents. The sampling technique used was accidental sampling technique. The data collection was done by distributing...

This study aims to analyze: 1) to what extent job satisfaction affects the organizational commitment of banks’ employees in Padang; and 2) to what extent perceived organizational support has an effect on the organizational commitment of banks’ employees in Padang. This research is a causative research,...

This research aims to empirically examine the influence of (1) liquidity, (2) leverage and (3) profitability on financial distress of manufacturing companies listed in Indonesian Stock Exchange (IDX). The population in this study are all manufacturing companies listed in Indonesian Stock Exchange. The...

The purpose of this study to test and analyze empirically the influence of Quality Service to satisfaction and its impact on customer loyalty hotel in Pekanbaru City. Organization and Service Company in its operation is determined is the quality of the services it produces where the quality of these...

The purpose of this study was to determine the effect of education, promotion and conflict in the organization on the work motivation of B.Keuda West Sumatera Province. Population in this research all employees of Regional, which is 128 employees. The sampling technique of this research is cluster propotional...

The objective of this study is to examine the influence of leadership and organizational culture on accountability in local government organization (organisasi perangkat daerah—OPD) in West Java with internal control system (sistem pengendalian internal—SPI) as moderating variable. This research is a...

There are several objectives of this study. First, to analyze the effect of locus of control on investment decisions. Second, to analyze the effect of financial knowledge on investment decisions. Third, to analyze the effect of income on investment decisions. The population of this research was all 68...

Emotional intelligence (EQ) has become increasingly popular as potential underlying attribute of effective leadership and organizational performance. Emotional intelligence is described as a set of abilities that refer in part to how effectively one deals with emotions both within oneself and others....

This study analyzes the influence of Halal tourism dimensions (i.e., Islamic facilities, Halal, Islamic culture, and free from alcohol drinks and gambling) on tourist satisfaction in West Sumatra. This research is a causative research which examines the influence of Islamic facilities, Halal, Islamic...

Despite of its rapid growth, fast fashion industry is still considered as an under-researched field. Researches related to fast fashion are rare to be found, both in academic and marketing aspects. This research is conducted to serve the purpose of addressing the characteristics of consumer behavior...

The study aims to examine the effect of work-family conflict on turnover intention of banks’ employees in Padang with burnout as the mediating variable. The population of this study was all female employees at 7 conventional banks selected in the city, and the population number was 378 people. The sampling...

The objectives of this research are 1) to conceptualize Minangkabau alternative leadership, and 2) to find out the level of knowledge and understanding of the formal and informal leaders in Padang about the Universal Leadership Model of Minangkabau. The population of this research is formal leadership...

This research is expected to produce a road map of the innovation strategy of silungkang songket and to create the profile of the innovation factors of its to exist nationally and internationally. The data were collected by using observation method, documentation study, interview with silungkang songket...

The objective of this study is to analyze: 1) the effect of the need for achievement on the employees’ performance; 2) the effect of the need for affiliation on the employees’ performance; and 3) the effect of the need for power on the employees’ performance. This study is a causative research which...

The purpose of this study is to examine the direct effect of emotion regulation (deep acting and surface acting) on service-oriented organizational citizenship behavior (SO-OCB), and to test for the moderating effect of gender on the relationship between emotion regulation and SO-OCB. The subjects of...

The objective of this research is to examine the roles of attitudes, the risk perception of intention and behavior online shopping, among students. The data were collected from the samples through a five-Likert scale questionnaire. The samples of adolescents who were still studying in Malang city were...

Grocery stores in traditional markets in the Province of Jambi are facing an intense competition, especially with increasing number of minimarkets and modern stores. This can lead to the tight competition between retailers. The purpose of this research is to formulate the model of marketing and human...

Brand image and intention to switch are two important factors for every company. Companies that already have a strong brand image tend to be preferred by customers and their intention to switch is lower. Factors influencing the two variables include word of mouth (WOM), customer satisfaction and complaint...

This study aims to analyze the influence of Islamic tourism on the word of mouth about tourism in West Sumatra. Respondents in this study are tourists who visit West Sumatra. This study used 345 respondents as the sample. The data analysis technique of this study is multiple linear regression analysis....

This study examines the influence of brand experiende and customer satisfaction on customer loyalty through brand trust as an intervening variable. This study was conducted to 166 customers of PT Bank Rakyat Indonesia (Persero) Tbk as the samples. We employed Structural Equation Modeling (SEM) by using...

This research analyzes employees’ organizational commitment at public sector organizations in West Sumatra. This research used job satisfaction and perceived organizational support (POS) as antecedents of employee organizational commitment. The results of data analysis show that 1) perceived organizational...

This research analyzed the perceived risk and perceived ease of use on consumer’s attitude and online purchase intention. The type of this research is causative research. This research was conducted in the city of Bukittinggi, West Sumatra, Indonesia. The population in this study is the whole community...