Dr. Sulaiman Al Habib Medical Journal

Volume 2, Issue 4, December 2020, Pages 174 - 178

Patients’ Perception and Residents’ Self-evaluation of the Communication Skills of Obstetrics and Gynecology Residents

Authors
Abrar A. Qari1, 2, 3, Muath M. Alswat2, 4, *, ORCID, Bashayer S. Alharbi2, 4, Asma Khalil1, 2, 3
1Department of Obstetrics and Gynecology, Ministry of the National Guard-Health Affairs, Jeddah, Saudi Arabia
2King Abdullah International Medical Research Center, Jeddah, Saudi Arabia
3Deanship of Postgrad Education, King Saud bin Abdulaziz University for Health Sciences, Jeddah, Saudi Arabia
4College of Medicine, King Saud bin Abdulaziz University for Health Sciences, Jeddah, Saudi Arabia
*Corresponding author. Email: alswat016@ksau-hs.edu.sa
Corresponding Author
Muath M. Alswat
Received 2 May 2020, Accepted 22 August 2020, Available Online 10 September 2020.
DOI
10.2991/dsahmj.k.200903.003How to use a DOI?
Keywords
Communication; residency; obstetrics and gynecology; physician–patient relations; Saudi Arabia
Abstract

The objective of this study was to assess the patients’ perceptions of the communication skills of obstetrics and gynecology residents, highlighting areas where these skills could be improved, and comparing the patient perceptions with the residents’ self-evaluation. This was a cross-sectional study, conducted in King Abdulaziz Medical City in Jeddah, Saudi Arabia. Data were collected from patients attending the obstetrics and gynecology clinics and consulted with a resident. The required study sample was collected within a 3-month period. The Arabic translated and validated version of the Communication Assessment Tool (CAT) was used. A total of 179 patients completed the CAT. The mean age of the participants was 32 years. The mean time spent with a resident in the consultation was 22.1 ± 11.8 min, and the mean percentage of an excellent rating was 79.67%. The item most frequently rated as excellent was “Treated me with respect” (89.5%). The item rated least frequently as excellent was “Involved me in decisions as much as I wanted” (72.1%). Comparing training levels, there were no significant difference found in the overall percentage of items rated as excellent or for the items of the CAT (p = 0.406). The time spent with patients was also not significant (p = 0.069). The overall mean percentage of items rated by the residents as “excellent” was 69.91%, lower than the patients’ perception. The finding of the study is considered a benchmark for obstetrics and gynecology residency programs to compare their performance with other centers.

Copyright
© 2020 Dr. Sulaiman Al Habib Medical Group. Publishing services by Atlantis Press International B.V.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license (http://creativecommons.org/licenses/by-nc/4.0/).

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Journal
Dr. Sulaiman Al Habib Medical Journal
Volume-Issue
2 - 4
Pages
174 - 178
Publication Date
2020/09/10
ISSN (Online)
2590-3349
ISSN (Print)
2666-819X
DOI
10.2991/dsahmj.k.200903.003How to use a DOI?
Copyright
© 2020 Dr. Sulaiman Al Habib Medical Group. Publishing services by Atlantis Press International B.V.
Open Access
This is an open access article distributed under the CC BY-NC 4.0 license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - JOUR
AU  - Abrar A. Qari
AU  - Muath M. Alswat
AU  - Bashayer S. Alharbi
AU  - Asma Khalil
PY  - 2020
DA  - 2020/09/10
TI  - Patients’ Perception and Residents’ Self-evaluation of the Communication Skills of Obstetrics and Gynecology Residents
JO  - Dr. Sulaiman Al Habib Medical Journal
SP  - 174
EP  - 178
VL  - 2
IS  - 4
SN  - 2590-3349
UR  - https://doi.org/10.2991/dsahmj.k.200903.003
DO  - 10.2991/dsahmj.k.200903.003
ID  - Qari2020
ER  -