Proceedings of the Annual International Conference of Business and Public Administration (AICoBPA 2018)

Joint Responsibility: A trap in managing social security agency for healthcare social funds?

Authors
Rachma Fitriati, Inggang Perwangsa Nuralam
Corresponding Author
Rachma Fitriati
Available Online August 2019.
DOI
10.2991/aicobpa-18.2019.40How to use a DOI?
Keywords
collaborative governance; joint responsibility; social engineering; transformation; triple helix to quadruple helix; soft systems methodology-based action research
Abstract

The issue of organizational management which ran by the Social Security Agency (Badan Penyelenggara Jaminan Sosial) for Healthcare has come up to mass media with its financial deficit. Some said this is linked to lack of capacity of directors in managing BPJS for Healthcare. President’s intervention is needed to select members on those positions with proper capacity. The Law of the Republic of Indonesia. No. 24 Year 2011 Article 38, explains the responsibilities imposed on all directors (joint responsibility) due to errors in managing social funds. However, the regulation has not explained the details of the definition of financial loss, management technical instructions, and sanctions will be imposed. By using Systems Thinking approach and Soft System Methodology, this research invites us to understand the problem situation, transformation should be taken, and social engineering as the way to create public services. This paper will analyze the collaborative governance perspective as a cooperative approach in overseeing BPJS for Healthcare through Triple Helix to Quadruple Helix model. The focus of this paper is in the stage of identifying a series of factors that are crucial within the collaborative process itself, which includes shared understanding.

Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

Volume Title
Proceedings of the Annual International Conference of Business and Public Administration (AICoBPA 2018)
Series
Advances in Economics, Business and Management Research
Publication Date
August 2019
ISBN
10.2991/aicobpa-18.2019.40
ISSN
2352-5428
DOI
10.2991/aicobpa-18.2019.40How to use a DOI?
Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Rachma Fitriati
AU  - Inggang Perwangsa Nuralam
PY  - 2019/08
DA  - 2019/08
TI  - Joint Responsibility: A trap in managing social security agency for healthcare social funds?
BT  - Proceedings of the Annual International Conference of Business and Public Administration (AICoBPA 2018)
PB  - Atlantis Press
SP  - 174
EP  - 177
SN  - 2352-5428
UR  - https://doi.org/10.2991/aicobpa-18.2019.40
DO  - 10.2991/aicobpa-18.2019.40
ID  - Fitriati2019/08
ER  -