Proceedings of the 3rd Annual International Conference on Public and Business Administration (AICoBPA 2020)

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Entrepreneurial Orientation (EO), Agility Capability (AC), and Competitive Advantage (CA)

The Moderating Role of Information Technology Operations (ITO)

Authors
Wheny Khristianto, Suharyono, Edriana Pangestuti, M.K. Mawardi
Corresponding Author
Wheny Khristianto
Available Online 30 September 2021.
DOI
10.2991/aebmr.k.210928.010How to use a DOI?
Keywords
agility capability, competitive advantage, entrepreneurial orientation, IT Operations, Indonesia, tour operator
Abstract

Small and medium-sized enterprises (SMEs) must be prepared to face an uncertainty business environment due to the New Normal era and the Industrial Revolution 4.0. This research investigates the nexus between EO, AC, CA, and ITO in small and medium-sized tour operators (SMTOs) in East Java, Indonesia. Data were collected from 127 directors or managers of SMTOs in Surabaya and Malang, East Java. The empirical data were analyzed by using Structural Equation Modeling (SEM) with WarpPLS 6.0. The results show that EO positively affects AC and CA. AC also has a positive effect on CA. Surprisingly, ITO has no effect on the relationship between EO and AC. Therefore, directors or managers of SMTOs should consider EO as the main factor for achieving AC and creating a CA. Besides, they must evaluate ITO in order to escalate its values for SMTOs to face the New Normal as well as the Industrial Revolution 4.0. In the future, it is necessary to add aspects of information technology (IT) knowledge and IT Objects to find out more about the IT Competency of the SMTOs. The novelty of this research lies within its country and industrial setting and the addition of ITO as a moderating variable.

Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 3rd Annual International Conference on Public and Business Administration (AICoBPA 2020)
Series
Advances in Economics, Business and Management Research
Publication Date
30 September 2021
ISBN
10.2991/aebmr.k.210928.010
ISSN
2352-5428
DOI
10.2991/aebmr.k.210928.010How to use a DOI?
Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

risenwbib
TY  - CONF
AU  - Wheny Khristianto
AU  - Suharyono
AU  - Edriana Pangestuti
AU  - M.K. Mawardi
PY  - 2021
DA  - 2021/09/30
TI  - Entrepreneurial Orientation (EO), Agility Capability (AC), and Competitive Advantage (CA)
BT  - Proceedings of the 3rd Annual International Conference on Public and Business Administration (AICoBPA 2020)
PB  - Atlantis Press
SP  - 44
EP  - 47
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210928.010
DO  - 10.2991/aebmr.k.210928.010
ID  - Khristianto2021
ER  -