Does Job Satisfaction Mediate the Effect of Perceived Organization Support to Employee Commitment?

DOI

10.2991/aebmr.k.200812.031How to use a DOI?

Keywords

dual process model of OC, relational cohesion model, POS, job satisfaction, employee commitment, full mediation, indirect-only mediation, Blitar

Abstract

Employees’ commitment is an important issue in organization, especially in business, since employees who commit to the organization show better performance, lower in intention to leave and increase productivity. There are some model explaining the process of organizational commitment (OC): A Dual Process Model and Relational Cohesion Model, which explain the involvement of job satisfaction (JS) and perceived organizational support (POS) in determining employees’ commitment. This study tries to investigate those kind of models and examining the mediation effect of JS toward POS-Employees’ commitment, since many studies found different research findings. By doing survey toward 107 employees of Gas Station in Blitar region with simple random sampling technique, only 89 returned the questionnaires. The collected data then analysed with descriptive and path analysis technique. The results showed that the study support the dual process model of OC and relational cohesion model. In addition, job satisfaction is fully mediate the effect of POS to employees’ commitment. Furthermore, this study found that the mediation effect of JS in POS-Employee commitment relationship should not to be omitted, because it includes as indirect-only mediation based on Zhao et al. Therefore, it is important for the organization to maintain job satisfaction condition of their employees and also organizational support programs, because those factors found to be direct or indirect influenced employees’ commitment to the organization.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Lohana Juariyah
AU  - Syihabudhin Syihabudhin
AU  - Afwan Hariri
AU  - Elfia Nora
AU  - Abd. Rahman
AU  - I Nyoman Suputra
PY  - 2020
DA  - 2020/08/13
TI  - Does Job Satisfaction Mediate the Effect of Perceived Organization Support to Employee Commitment?
BT  - Proceedings of the 3rd Asia Pacific Management Research Conference (APMRC 2019)
PB  - Atlantis Press
SP  - 182
EP  - 185
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200812.031
DO  - 10.2991/aebmr.k.200812.031
ID  - Juariyah2020
ER  -