Research on Influencing Factors of Users’ Continuance Intention to Use Car-hailing Apps
Yuhan Guo, Xiyan Lv
Available Online May 2019.
- https://doi.org/10.2991/bems-19.2019.34How to use a DOI?
- Car-hailing Apps; Continuance Intention; ECM-ISC; Empirical Analysis.
- In the era of sharing economy, car-hailing apps play a significant role in our life. Therefore, this paper takes the passengers who use car-hailing apps as the research object and develops a new model based on the Expectation-Confirmation Model of IS Continuance (ECM-ISC). Five influencing factors are introduced including perceived cost, perceived risk, subjective norm, habit and conversion cost. The new model is established in order to analyze the factors that influence users’ continuance intention.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Yuhan Guo AU - Xiyan Lv PY - 2019/05 DA - 2019/05 TI - Research on Influencing Factors of Users’ Continuance Intention to Use Car-hailing Apps PB - Atlantis Press SP - 191 EP - 199 SN - 2352-5428 UR - https://doi.org/10.2991/bems-19.2019.34 DO - https://doi.org/10.2991/bems-19.2019.34 ID - Guo2019/05 ER -