Design and Implementation of CRM System Based on SSP

DOI

10.2991/emim-17.2017.175How to use a DOI?

Keywords

CRM; Customer relationship management; Task scheduling; Privilege management

Abstract

This system is the basic customer information, contact information, contact information, customer service, full sharing of information and standardized management; based on the sales opportunities, customer tracking and recording the development process, improve the ability to develop new customers and customers will be lost in time when the early warning system for sales staff to take timely measures to reduce losses, and hope to provide the report system for senior corporate customers to understand. The system includes six modules: marketing management, customer management, service management, statistical statements, basic data and authority management.

Copyright

© 2017, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Peini Shang
PY  - 2017/04
DA  - 2017/04
TI  - Design and Implementation of CRM System Based on SSP
BT  - Proceedings of the 7th International Conference on Education, Management, Information and Mechanical Engineering (EMIM 2017)
PB  - Atlantis Press
SP  - 884
EP  - 887
SN  - 2352-538X
UR  - https://doi.org/10.2991/emim-17.2017.175
DO  - 10.2991/emim-17.2017.175
ID  - Shang2017/04
ER  -