Research on the Influence of the Labor Relations Climate in High Star-level Hotels on the Turnover Intention of Staff
- DOI
- 10.2991/emle-17.2017.61How to use a DOI?
- Keywords
- labor relations climate; turnover intention; win-win labor and capital; opposite labor and capital
- Abstract
The labor relations climate is an important criterion to measure the labor-capital relationship, influencing such variables as the staff performance, satisfaction, dual commitment and turnover behavior. As the preliminary expression of the turnover behavior, the turnover intention attracts the attention of scholars at home and abroad. The too high quit rate will influence the operation quality of hotels. The research on the turnover intention of staffs in hotels will reduce the quite rate of them. In this paper, the staffs of high star-level hotels are taken as the sample to research the influence of the labor relations climate on the turnover intention through empirical analysis. The conclusion that win-win labor and capital has a significant negative correlation with the turnover intention of the staff, and the opposite labor and capital has a significant positive correlation with the turnover intention of the staff has been reached. Finally, related suggestions to improve the labor relations climate and reduce the quit rate are proposed according to the conclusion.
- Copyright
- © 2017, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Lujie Chen AU - Junyi Huang PY - 2017/12 DA - 2017/12 TI - Research on the Influence of the Labor Relations Climate in High Star-level Hotels on the Turnover Intention of Staff BT - Proceedings of the 3rd International Conference on Economics, Management, Law and Education (EMLE 2017) PB - Atlantis Press SP - 296 EP - 300 SN - 2352-5428 UR - https://doi.org/10.2991/emle-17.2017.61 DO - 10.2991/emle-17.2017.61 ID - Chen2017/12 ER -