Agentic Response to Institutional Constraints in Tourism and Hospitality Sectors

DOI

10.2991/febm-19.2019.30How to use a DOI?

Keywords

Institutional constraints;agentic responses; tourism and hospitality reform

Abstract

Institutionalism has demonstrated the behaviours of legitimacy, prevailing social rules and practices in tourism and hospitality continuities. The central idea is that organizations conform to the rules and belief systems in the institutional environment, in particular constraints or pressures because of isomorphism. Despite this, little is known about the human agency in responding their institutional constraints and changing the embedded environment. It is important to understand how different individual agencies respond to the constraints that brought by the tourism policies, arrangements and administrations, and how these responses influence the change temporally. These issues are explored from the agency perspective that considers the responses of the individual agencies which shape different degree of changes when institutional constraints are bounded. This perspective is applied through a quality study to illustrate the government, industry and organizations involvement in tourism and hospitality reforms in Macau between 2002 and 2017.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Xiaoyu Wu
AU  - Veronica Hoi in Fong
AU  - IpKin Anthony Wong
PY  - 2019/12
DA  - 2019/12
TI  - Agentic Response to Institutional Constraints in Tourism and Hospitality Sectors
BT  - Proceedings of the Fourth International Conference on Economic and Business Management (FEBM 2019)
PB  - Atlantis Press
SP  - 99
EP  - 102
SN  - 2352-5428
UR  - https://doi.org/10.2991/febm-19.2019.30
DO  - 10.2991/febm-19.2019.30
ID  - Wu2019/12
ER  -