Proceedings of the 5th Global Conference on Business, Management and Entrepreneurship (GCBME 2020)

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Cross-Functional Team Effectiveness Factors in Technological-Based Service Company: NSIAPAY

Authors
Muhammad Guntur Sulis Dwi Cahyo, Riani Rachmawati
Corresponding Author
Muhammad Guntur Sulis Dwi Cahyo
Available Online 2 September 2021.
DOI
10.2991/aebmr.k.210831.114How to use a DOI?
Keywords
Cross-Functional Team, Technological-Based Service Company, Dynamic Environment, Fast-Changing Business World, Internal Team Environment, Cohesion, Shared Leadership, Structured Equation Modeling
Abstract

Due to the increase in market competition, companies in various industries are expected to be responsive to their dynamic environment. This paper aims to identify a cross-functional team’s effective internal factors in a technological-based service company: NSIAPay to keep the value among employees while facing a fast-changing business world. A case study from NSIAPay helps characterize several factors that influenced cross-functional teams’ effectiveness through shared leadership, cohesion, and internal team environment with its antecedent factors. This research used Structured Equation Modelling and was only carried out in financial technology company NSIAPay. It shows the influence of the internal team environment, cohesion, and shared leadership towards cross-functional team effectiveness. The higher the level of internal team environment and partially mediated by cohesion, it will positively influence Cross-Functional team effectiveness. The relationship between internal team environments mediated by shared leadership does not positively influence team effectiveness.

Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 5th Global Conference on Business, Management and Entrepreneurship (GCBME 2020)
Series
Advances in Economics, Business and Management Research
Publication Date
2 September 2021
ISBN
10.2991/aebmr.k.210831.114
ISSN
2352-5428
DOI
10.2991/aebmr.k.210831.114How to use a DOI?
Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

risenwbib
TY  - CONF
AU  - Muhammad Guntur Sulis Dwi Cahyo
AU  - Riani Rachmawati
PY  - 2021
DA  - 2021/09/02
TI  - Cross-Functional Team Effectiveness Factors in Technological-Based Service Company: NSIAPAY
BT  - Proceedings of the 5th Global Conference on Business, Management and Entrepreneurship (GCBME 2020)
PB  - Atlantis Press
SP  - 590
EP  - 594
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210831.114
DO  - 10.2991/aebmr.k.210831.114
ID  - Cahyo2021
ER  -