The Mediation of Job Satisfaction in the Relation of Work Stress and Turnover Intention in Hotel Industry
- 10.2991/icebef-18.2019.130How to use a DOI?
- work stress; job satisfaction; turnover intention; hotel industry; mediation analysis
The study explain the effect of work stress on turnover intention through the mediation of job satisfaction in private-owned hotel in Karawang, West Java. Explanatory causal method was used to analyze the relation between variables through hypothesis testing. Nonprobability sampling method with accidental sampling technique was use to gather 100 participants. Mediation analysis using bootstrap confidence interval was used to identify the indirect effect of job satisfaction. The study reveals several findings; work stress and job satisfaction have significant effect on turnover intention. But they have different direction. Job satisfaction negatively affects turnover intention, while work stress positively affects turnover intention. Job satisfaction did not mediate the relation between work stress and turnover intention. In other words, for work stress experience by employees in this organization directly affect turnover intention. This finding can help organization to provide better stress management and promote program that can enhance employee satisfaction.
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Prasetio Prasetio AU - Arif Partono AU - Puspita Wulansari AU - Suci Trisno Putri AU - Ramdhani Ramdhani AU - Abdullah Abdullah PY - 2019/05 DA - 2019/05 TI - The Mediation of Job Satisfaction in the Relation of Work Stress and Turnover Intention in Hotel Industry BT - Proceedings of the 1st International Conference on Economics, Business, Entrepreneurship, and Finance (ICEBEF 2018) PB - Atlantis Press SP - 608 EP - 612 SN - 2352-5428 UR - https://doi.org/10.2991/icebef-18.2019.130 DO - 10.2991/icebef-18.2019.130 ID - Prasetio2019/05 ER -