Proceedings of the 1st International Conference on Economics, Business, Entrepreneurship, and Finance (ICEBEF 2018)

The Mediation of Job Satisfaction in the Relation of Work Stress and Turnover Intention in Hotel Industry

Authors
Prasetio Prasetio, Arif Partono, Puspita Wulansari, Suci Trisno Putri, Ramdhani Ramdhani, Abdullah Abdullah
Corresponding Author
Arif Partono
Available Online May 2019.
DOI
https://doi.org/10.2991/icebef-18.2019.130How to use a DOI?
Keywords
work stress; job satisfaction; turnover intention; hotel industry; mediation analysis
Abstract
The study explain the effect of work stress on turnover intention through the mediation of job satisfaction in private-owned hotel in Karawang, West Java. Explanatory causal method was used to analyze the relation between variables through hypothesis testing. Nonprobability sampling method with accidental sampling technique was use to gather 100 participants. Mediation analysis using bootstrap confidence interval was used to identify the indirect effect of job satisfaction. The study reveals several findings; work stress and job satisfaction have significant effect on turnover intention. But they have different direction. Job satisfaction negatively affects turnover intention, while work stress positively affects turnover intention. Job satisfaction did not mediate the relation between work stress and turnover intention. In other words, for work stress experience by employees in this organization directly affect turnover intention. This finding can help organization to provide better stress management and promote program that can enhance employee satisfaction.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Cite this article

TY  - CONF
AU  - Prasetio Prasetio
AU  - Arif Partono
AU  - Puspita Wulansari
AU  - Suci Trisno Putri
AU  - Ramdhani Ramdhani
AU  - Abdullah Abdullah
PY  - 2019/05
DA  - 2019/05
TI  - The Mediation of Job Satisfaction in the Relation of Work Stress and Turnover Intention in Hotel Industry
BT  - Proceedings of the 1st International Conference on Economics, Business, Entrepreneurship, and Finance (ICEBEF 2018)
PB  - Atlantis Press
SP  - 608
EP  - 612
SN  - 2352-5428
UR  - https://doi.org/10.2991/icebef-18.2019.130
DO  - https://doi.org/10.2991/icebef-18.2019.130
ID  - Prasetio2019/05
ER  -