Digital Transformation, Servitization Performance and Enterprise Lifecycle
- DOI
- 10.2991/978-94-6239-602-9_39How to use a DOI?
- Keywords
- Digital Transformation; Servitization Performance; Corporate Lifecycle; Dynamic Capabilities; Environmental Uncertainty
- Abstract
Digital technology serves as a pivotal bridge for manufacturing enterprises to achieve servitization upgrades; however, this process is contingent upon internal capabilities and external environmental factors. Using a dataset of 139 Chinese A-share listed pharmaceutical firms from 2014 to 2024, this study investigates the mechanism linking digital transformation to servitization performance through the lens of the corporate lifecycle. The results demonstrate that digital transformation significantly enhances both input and output servitization performance, with these effects being most pronounced in mature enterprises. Mechanism tests reveal that digital transformation facilitates servitization by bolstering innovation capability, absorptive capacity, and overall dynamic capability. Conversely, environmental uncertainty exerts a significant negative moderating effect on the relationship between digital transformation and servitization performance. Further heterogeneity analysis indicates that the promotional impact is stronger for firms located in the eastern region and large-scale enterprises compared to those in central or western regions and small and medium-sized enterprises. These findings offer theoretical contributions and practical guidance for manufacturing firms seeking to align digital strategies with service-oriented transformation.
- Copyright
- © 2026 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Fei Yu AU - Yuxian Xu PY - 2026 DA - 2026/03/13 TI - Digital Transformation, Servitization Performance and Enterprise Lifecycle BT - Proceedings of the 2025 7th International Conference on Economic Management and Model Engineering (ICEMME 2025) PB - Atlantis Press SP - 437 EP - 453 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6239-602-9_39 DO - 10.2991/978-94-6239-602-9_39 ID - Yu2026 ER -