Proceedings of the International Conference on Emerging Trends in Business & Management (ICETBM 2023)

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Performance Analysis on Electronic Service Quality Apparel Attributes in E-commerce Industry Using Bibliometric Analysis

Authors
P. Krithika1, S. Vasantha1, *
1School of Management Studies, Vels Institute of Science, Technology and Advanced Studies, (VISTAS), Chennai, India
*Corresponding author. Email: vasantha.sms@velsuniv.ac.in
Corresponding Author
S. Vasantha
Available Online 10 May 2023.
DOI
10.2991/978-94-6463-162-3_16How to use a DOI?
Keywords
E-commerce industry; Apparel attributes; Performance analysis; Bibliometric analysis; E-service quality
Abstract

“E-commerce websites” is a prominent topic due to the state and boost of the e-commerce industry sales growth in recent times. The study’s objective is to employ performance analysis to clarify the electronic attributes of apparel. This study conducts a bibliometric evaluation of the time 2001–2020. 1462 paper reports are retrieved from the ScienceDirect database. R Studio is employed to analyze the data. Firstly, observe the literature on the electronic quality apparel attributes, and their distribution over time is substantial. Secondly, Performance analysis is employed to determine the top 5 most valuable masterpiece articles, journals, and researchers that have published the most papers. Performance evaluations assess the impact of academic players (articles, researchers, and journals) on academic fields. A combination of quantitative and qualitative metrics uses to evaluate performance measurements. The third benefit of keyword performance analysis is that it identifies the intersection between the author and indexed keywords, which will help future research and also help researchers better understand the trending keywords in the study area. The crucial findings include top masterpiece researchers, journals, articles, and trending keywords that describe the contributions of a research study. Lastly, the study determines which research areas have the highest opportunities for future research.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference on Emerging Trends in Business & Management (ICETBM 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
10 May 2023
ISBN
10.2991/978-94-6463-162-3_16
ISSN
2352-5428
DOI
10.2991/978-94-6463-162-3_16How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - P. Krithika
AU  - S. Vasantha
PY  - 2023
DA  - 2023/05/10
TI  - Performance Analysis on Electronic Service Quality Apparel Attributes in E-commerce Industry Using Bibliometric Analysis
BT  - Proceedings of the International Conference on Emerging Trends in Business & Management (ICETBM 2023)
PB  - Atlantis Press
SP  - 178
EP  - 192
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-162-3_16
DO  - 10.2991/978-94-6463-162-3_16
ID  - Krithika2023
ER  -