Employees’ Information System Usage Behavior Evolution Based on Social Network Analysis Perspective

DOI

10.2991/icetis-13.2013.20How to use a DOI?

Keywords

Information Systems; Behavior Evolution; Habitual Usage Behavior; Innovative Usage Behavior; Social Network Analysis

Abstract

Prior research has studied individual-level information system post-adoption usage, primarily regarding cognitive factors as predictors of individual usage behavior. We suggest that employees should be embedded in the social network of the organizational unit, and their interactions with coworkers can promote the usage behavior evolution from habitual usage behavior to innovative usage behavior over time. In this paper, we propose a research model of individual IS usage behavior evolution. Then we take the longitudinal period of 3 years and choose two typical periods to collect the valid data. Through both in-depth interviews and social network analysis approach, empirical results show that there is a close relationship between changing social networks and employees’ information system usage behavior evolution. In the Low network density and centrality are positively associated with employees’ habitual usage and high network density and centrality are positively associated with employees’ innovative usage.

Copyright

© 2013, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

TY  - CONF
AU  - Min Qin
AU  - Jingjing Guan
PY  - 2013/06
DA  - 2013/06
TI  - Employees’ Information System Usage Behavior Evolution Based on Social Network Analysis Perspective
BT  - Proceedings of the 2013 the International Conference on Education Technology and Information System (ICETIS 2013)
PB  - Atlantis Press
SP  - 87
EP  - 91
SN  - 1951-6851
UR  - https://doi.org/10.2991/icetis-13.2013.20
DO  - 10.2991/icetis-13.2013.20
ID  - Qin2013/06
ER  -