Proceedings of the International Conference on Public Organization (ICONPO 2021)

Exploring Regulatory Policies on E-Hailing Services in Malaysia

Authors
Halimah Abdul Manaf1, *, Ahmad Martadha Mohamed2, Zuriana Zahrin3
1School of Government, Universiti Utara Malaysia, Kedah, Malaysia
2School of Government, Universiti Utara Malaysia, Kedah, Malaysia
3School of Government, Universiti Utara Malaysia, Kedah, Malaysia
*Corresponding author. Email: imah@uum.edu.my
Corresponding Author
Halimah Abdul Manaf
Available Online 1 March 2022.
DOI
https://doi.org/10.2991/aebmr.k.220209.073How to use a DOI?
Keywords
Policy Regulation; E-Health; Public Service; Malaysia
Abstract

The growth of online transportation network industry known as e-hailing services since 2014 has bring significant impact to socio economy of society. Upon the arrival of transportation network industry in Malaysia, issues of existing government policies on protecting e hailing srvices still debateable. This study was employed a quantitative research design. To gather data, the study distributed questionnaire to 163 e-hailing drivers. The findings indicate that current policies and regulations clearly give a lot of benefits to the e-hailing companies and also for their drivers because there is good structure management implemented in the e-hailing services.

Copyright
© 2022 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article under the CC BY-NC license.

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Volume Title
Proceedings of the International Conference on Public Organization (ICONPO 2021)
Series
Advances in Economics, Business and Management Research
Publication Date
1 March 2022
ISBN
978-94-6239-544-2
ISSN
2352-5428
DOI
https://doi.org/10.2991/aebmr.k.220209.073How to use a DOI?
Copyright
© 2022 The Authors. Published by Atlantis Press International B.V.
Open Access
This is an open access article under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - Halimah Abdul Manaf
AU  - Ahmad Martadha Mohamed
AU  - Zuriana Zahrin
PY  - 2022
DA  - 2022/03/01
TI  - Exploring Regulatory Policies on E-Hailing Services in Malaysia
BT  - Proceedings of the International Conference on Public Organization (ICONPO 2021)
PB  - Atlantis Press
SP  - 569
EP  - 571
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.220209.073
DO  - https://doi.org/10.2991/aebmr.k.220209.073
ID  - Manaf2022
ER  -