Role of Member Participation, Service Quality and Business Environment on the Success of Sharia Loan and Financing Cooperative (KSPPS) Business

DOI

10.2991/aebmr.k.210220.024How to use a DOI?

Keywords

Member Participation, Service Quality, Business Environment, KSPPS Business

Abstract

This research aims to determine the direct and indirect influence of member participation, service quality, and business environment on the success of the KSPPS business case study at Baitul Maal wat Tamwil Bina Ummat Sejahtera (BMT BUS) at Lasem. The population in this study was a member of KSPPS BMT BUS Lasem with a sample number of 100 people. Data collection methods use documentation and questionnaires. Data analysis techniques use descriptive statistical analysis, classic assumption, and multiple linear regression analysis. The results of this study show there is a simultaneous and partial positive and significant influence between member participation, service quality, and business environment to business success in KSPPS.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Siti Listyaningsih
AU  - Arlenia Syahila
AU  - Indri Murniawaty
AU  - Ubaedul Mustofa
PY  - 2021
DA  - 2021/02/22
TI  - Role of Member Participation, Service Quality and Business Environment on the Success of Sharia Loan and Financing Cooperative (KSPPS) Business
BT  - Proceedings of the International Conference on Strategic Issues of Economics, Business and, Education (ICoSIEBE 2020)
PB  - Atlantis Press
SP  - 133
EP  - 139
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210220.024
DO  - 10.2991/aebmr.k.210220.024
ID  - Listyaningsih2021
ER  -