Crisis Management based on the Five Hypotheses proposed by Jack Welch

DOI

10.2991/icpm.2012.21How to use a DOI?

Keywords

Crisis , public crisis management, the Five Hypotheses of Crisis Management.

Abstract

With the wide spread and application of the Internet, information and communication technology, an increasingly complex information age has arrived . How governments can manage public crisis more scientific and more effective, turn crises into opportunities, pass through a dangerous crisis safely in the information age has become the most pressing matter of every government now. General Electric Company, Chairman and CEO Jack Welch in his book Winning proposed the Five Hypotheses of crisis management. This article is written from the Five Hypotheses of crisis management based on Management Science, Media Science and Public Relations. This article believe that the public crisis management in China still can not meet the requirements of the information age, and there is not a mature, stable and viable public crisis management system. So, this thesis rebuild the measures and the work steps of the government in each stage of crisis management. The conclusions are that government should prepare for the worst at the beginning of public crisis management, be prepared for the emergence of some people and things which may happen in the process, be information disclosure, to frank and open to the public and the media. At last, the most important thing is confidential in overcoming the public crisis.

Copyright

© 2012, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Zhao Jianying
PY  - 2012/08
DA  - 2012/08
TI  - Crisis Management based on the Five Hypotheses proposed by Jack Welch
BT  - Proceedings of the 2012 International Conference on Public Management (ICPM 2012)
PB  - Atlantis Press
SP  - 217
EP  - 221
SN  - 1951-6851
UR  - https://doi.org/10.2991/icpm.2012.21
DO  - 10.2991/icpm.2012.21
ID  - Jianying2012/08
ER  -