Proceedings of the 3rd International Conference on Reinventing Business Practices, Start-ups and Sustainability (ICRBSS 2023)

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Implementing Six Sigma Methodologies to Enhance Quality in Healthcare Sector

Authors
S. Suba1, *, Kamalakkannan Kasi2
1Department of Business Administration, Guru Nanak College, Chennai, 600042, Tamilnadu, India
2Department of Automobile Engineering, SRM Institute of Science and Technology, Kattankulathur, Chennai, 603 203, Tamilnadu, India
*Corresponding author. Email: kamalsrmist@gmail.com
Corresponding Author
S. Suba
Available Online 20 February 2024.
DOI
10.2991/978-94-6463-374-0_53How to use a DOI?
Keywords
Health care system; inefficiency; Six sigma; defects; hospital management
Abstract

This article explores a study on enhancing the quality of healthcare services in both urban and rural areas. It focuses on effective and efficient management strategies to foster a positive internal climate within hospital administrations. The study also seeks to discover what additional features and services can be incorporated into the health centre to enhance its profitability, employing the tools of Six Sigma. Through the identification of inefficiencies and the resolution of performance barriers within the hospital industry, a comprehensive report was meticulously crafted. It also resolves any areas of discontent to assist management in achieving greater efficiency. From the data, conclusions were derived and recommendations were presented to the hospital management's administrative team in order to rectify service deficiencies. Elaborate recommendations were also put forth to enhance the operational efficiency of the hospital industry.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 3rd International Conference on Reinventing Business Practices, Start-ups and Sustainability (ICRBSS 2023)
Series
Advances in Economics, Business and Management Research
Publication Date
20 February 2024
ISBN
10.2991/978-94-6463-374-0_53
ISSN
2352-5428
DOI
10.2991/978-94-6463-374-0_53How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - S. Suba
AU  - Kamalakkannan Kasi
PY  - 2024
DA  - 2024/02/20
TI  - Implementing Six Sigma Methodologies to Enhance Quality in Healthcare Sector
BT  - Proceedings of the 3rd International Conference on Reinventing Business Practices, Start-ups and Sustainability (ICRBSS 2023)
PB  - Atlantis Press
SP  - 627
EP  - 633
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-374-0_53
DO  - 10.2991/978-94-6463-374-0_53
ID  - Suba2024
ER  -