Work satisfaction survey in the digital economy
- 10.2991/iscde-19.2019.105How to use a DOI?
- digital economy, team management, labor engagement, job satisfaction
The modern economy, based on the widespread adoption of digital technology, is becoming increasingly dependent on human capital, which role is steadily increasing in comparison with other types of capital. According to expert estimates, the personnel of companies that are carriers of specific knowledge, professional skills and unique competencies in the knowledge-based economy will play a key role in the overall system of competitive factors, but at the same time human capital will become hypermobile, which will require more flexible personnel motivation systems. For many years in the theory and practice of management it was generally accepted almost universally that the effective work of company personnel is more dependent on material incentives and monetary forms of motivation. However, in recent years, it has become clear that only staff who are satisfied with their work can work efficiently and creatively. At the same time, job satisfaction that a priori has individual characteristics, is one of the most difficult areas that modern managers face, especially when it comes to managing employee performance. In this regard, in recent years, on the example of large and successful companies in different countries, solid studies have been carried out aimed at identifying individual non-economic factors of effective labor. These studies showed an unusually large impact of job satisfaction on employee motivation, while the level of motivation affects both productivity and labor efficiency, and, ultimately, the competitiveness of companies. In our country, unfortunately, studies of job satisfaction still have not received due attention either in scientific works or in the practice of various business organizations. The article presents the results of a study of the impact of staff satisfaction factors in the context of the active use of information and communication technologies (IT). It is shown that, despite the individualization of labor and the focus of work on a virtual environment when using IT, the main determinant of job satisfaction is team-oriented management. The results obtained by the authors generally coincided with the conclusions of the recent global study “The Global Study of Engagement”, carried out by the ADP Research Institute.
- © 2019, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - L.K. Gurieva AU - I.Z. Togusova AU - S.K. Tokaeva PY - 2019/12 DA - 2019/12 TI - Work satisfaction survey in the digital economy BT - Proceedings of the International Scientific and Practical Conference on Digital Economy (ISCDE 2019) PB - Atlantis Press SP - 263 EP - 266 SN - 2352-5428 UR - https://doi.org/10.2991/iscde-19.2019.105 DO - 10.2991/iscde-19.2019.105 ID - Gurieva2019/12 ER -