Proceedings of the 4th International Symposium on Health Research (ISHR 2019)

Analysis of Counseling Services Implementation By Pharmacist at Private Pharmacies in Padang 2019

Authors
Sri Siswati, Mira Cantika, Ayulia Fardila Sari ZA
Corresponding Author
Sri Siswati
Available Online 22 February 2020.
DOI
10.2991/ahsr.k.200215.126How to use a DOI?
Keywords
counseling services, pharmacists, information technology
Abstract

The implementation of counseling services by Pharmacists in Private Pharmacy in Padang has not run optimally. The purpose of the study was to analyze the implementation of counseling services by pharmacists in private pharmacies in the Padang in 2019. Type of qualitative research with a systems approach, as many as 12 research informants, purposive sampling informant determination techniques. Data collection method by in-depth interviews, observation, and document review. Data analysis was performed with content analysis. Data processing used triangulation of sources and methods. Based on the results of research, the implementation of counseling services in Private Pharmacy in Padang, has not referred to the Regulation of the Minister of Health Number 73 of 2016. The number of human resources is sufficient, funds sourced from the personal funds of the pharmacy owner, facilities and infrastructure are not yet sufficient, Standard Operational Procedure for pharmacy services at the pharmacy is not yet available. Policy socialization has been done through seminars and workshops, special training for counseling services has never been done, pharmacist practice services have not been paid according to the standards of professional organizations, coaching and supervision are still lacking. The implementation of counseling services in Private Pharmacy in Padang has not run optimally. The main obstacle is Pharmacists are not yet fully available in pharmacies, there is no counseling room, training is rarely done, and there is still a lack of guidance and supervision conducted by stakeholders. It is expected that an innovation based on information technology in accordance with the Industrial Revolution 4.0.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 4th International Symposium on Health Research (ISHR 2019)
Series
Advances in Health Sciences Research
Publication Date
22 February 2020
ISBN
10.2991/ahsr.k.200215.126
ISSN
2468-5739
DOI
10.2991/ahsr.k.200215.126How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Sri Siswati
AU  - Mira Cantika
AU  - Ayulia Fardila Sari ZA
PY  - 2020
DA  - 2020/02/22
TI  - Analysis of Counseling Services Implementation By Pharmacist at Private Pharmacies in Padang 2019
BT  - Proceedings of the 4th International Symposium on Health Research (ISHR 2019)
PB  - Atlantis Press
SP  - 644
EP  - 647
SN  - 2468-5739
UR  - https://doi.org/10.2991/ahsr.k.200215.126
DO  - 10.2991/ahsr.k.200215.126
ID  - Siswati2020
ER  -