Proceedings of the 6th International Workshop of Advanced Manufacturing and Automation

A Knowledge-based Decision Support Framework for Wave Put-away Operations of E-commerce and O2O Shipments

Authors
K.H. Leung, K.L. Choy, Migar M.C. Tam, Y.Y. Hui, H.Y. Lam, Y.P. Tsang
Corresponding Author
K.H. Leung
Available Online November 2016.
DOI
https://doi.org/10.2991/iwama-16.2016.16How to use a DOI?
Keywords
Logistics and supply chains; E-commerce; Wave management; Case-based reasoning
Abstract
Warehouse put-away and storage operation is one of the typical internal operations in a warehouse or a distribution center, alongside receiving, picking, packing and shipping. Under today's e-commerce business environment, logistics practitioners are required to efficiently handle e-commerce shipments in warehouses. However, owing to the fundamental differences in the order nature and handling requirements between traditional orders and e-commerce orders, logistics service providers are struggled to handle e-commerce shipments competently. In this paper, a knowledge-based wave put-away decision support system is proposed, which incorporates cloud database for real-time data update and retrieval, and case-based reasoning technique for generating put-away solutions for e-commerce orders based on historical put-away knowledge. The proposed system is validated through a pilot study in a case company. The efficiency of order put-away operation is enhanced by grouping fragmented e-commerce orders at the inbound for performing put-away operations in a wave pattern, which enables logistics practitioners to yield cost-saving and operating efficiency in e-commerce order handling.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Proceedings
6th International Workshop of Advanced Manufacturing and Automation
Part of series
Advances in Economics, Business and Management Research
Publication Date
November 2016
ISBN
978-94-6252-243-5
ISSN
2352-5428
DOI
https://doi.org/10.2991/iwama-16.2016.16How to use a DOI?
Open Access
This is an open access article distributed under the CC BY-NC license.

Cite this article

TY  - CONF
AU  - K.H. Leung
AU  - K.L. Choy
AU  - Migar M.C. Tam
AU  - Y.Y. Hui
AU  - H.Y. Lam
AU  - Y.P. Tsang
PY  - 2016/11
DA  - 2016/11
TI  - A Knowledge-based Decision Support Framework for Wave Put-away Operations of E-commerce and O2O Shipments
BT  - 6th International Workshop of Advanced Manufacturing and Automation
PB  - Atlantis Press
SN  - 2352-5428
UR  - https://doi.org/10.2991/iwama-16.2016.16
DO  - https://doi.org/10.2991/iwama-16.2016.16
ID  - Leung2016/11
ER  -