Proceedings of the International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-LEM 2025)

International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-LEM 2025)

📍Palembang, Indonesia🗓️ 23 October 2025

The Influence of Operational Performance on Employee Work Performance in Coal Transportation via River Transportation in South Sumatra Province

Authors
Surnata1, *, Tulus Irpan Harsono Sitorus2, Bambang Setiawan1, Paulina M. Latuheru1, Febriansyah1, Raden Muhamad Firzatullah1, Santoso1
1Politeknik Transpostasi Sungai, Danau dan Pennyeberangan, Palembang, Indonesia
2Transportation Policy Agency, Ministry of Transportation, Jakarta, Indonesia
*Corresponding author. Email: Surnatasur66@gmail.com
Corresponding Author
Surnata
Available Online 29 July 2026.
DOI
10.2991/978-94-6239-729-3_17How to use a DOI?
Keywords
Operational Performance; Work Performance; Coal Transportation; River Transportation; South Sumatra
Abstract

This study aims to analyze the influence of operational performance on employee performance in coal transportation activities via river transportation in South Sumatra Province. The background of this study is based on the important role of operational performance in supporting the effectiveness and efficiency of the coal distribution process, a major commodity in the region. The research method used was quantitative with a descriptive and verification approach. Data were obtained through questionnaires distributed to employees directly involved in coal transportation operations, then analyzed using simple linear regression techniques. The results showed that operational performance, including aspects of productivity, punctuality, facility maintenance, and efficient use of resources, had a positive and significant influence on employee performance. This means that the better the company’s operational performance, the higher the employee performance. Therefore, improving operational quality, work discipline, and supervision of the coal distribution process are important factors in improving employee performance and overall company success.

Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-LEM 2025)
Series
Advances in Economics, Business and Management Research
Publication Date
29 July 2026
ISBN
978-94-6239-729-3
ISSN
2352-5428
DOI
10.2991/978-94-6239-729-3_17How to use a DOI?
Copyright
© 2026 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Surnata
AU  - Tulus Irpan Harsono Sitorus
AU  - Bambang Setiawan
AU  - Paulina M. Latuheru
AU  - Febriansyah
AU  - Raden Muhamad Firzatullah
AU  - Santoso
PY  - 2026
DA  - 2026/07/29
TI  - The Influence of Operational Performance on Employee Work Performance in Coal Transportation via River Transportation in South Sumatra Province
BT  - Proceedings of the International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-LEM 2025)
PB  - Atlantis Press
SP  - 161
EP  - 168
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6239-729-3_17
DO  - 10.2991/978-94-6239-729-3_17
ID  - 2026
ER  -