Bridging the Emotional Gap in Knowledge Sharing: The Impact Mechanism of Organizational Emotional Capacity on Inter-Firm Knowledge Sharing Willingness

DOI

10.2991/978-94-6463-835-6_73How to use a DOI?

Keywords

Organizational Emotional Capability; Inter-Firm Knowledge Sharing Willingness; Organizational Psychological Safety; Organizational Culture; Cognitive-Affective Processing System Theory

Abstract

With the rapid development of information technology and the increasing maturity of artificial intelligence, knowledge sharing has become the key for enterprises to improve their innovation ability and competitiveness. However, the promotion of inter-firm knowledge sharing faces many obstacles, especially the role of emotional factors has been ignored for a long time. Based on the Cognitive-Affective Processing System theory, this study explores the influence mechanism of organizational emotional capacity on inter-firm knowledge sharing willingness. Surveying 268 employees in Jiangxi Province, findings reveal: (1) Organizational emotional capacity significantly enhances inter-firm knowledge sharing willingness; (2) Organizational psychological safety partially mediates this relationship; (3) Organizational culture positively moderates the influence of organizational emotional capacity on organizational psychological safety, while partner firm reputation shows insignificant moderating effects between psychological safety and knowledge sharing. This research not only enriches the theoretical research on knowledge sharing, but also provides practical guidance for enterprises to promote knowledge sharing through emotion management.

Copyright

© 2025 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Wei He
AU  - Qian Liang
AU  - Long Chen
PY  - 2025
DA  - 2025/09/17
TI  - Bridging the Emotional Gap in Knowledge Sharing: The Impact Mechanism of Organizational Emotional Capacity on Inter-Firm Knowledge Sharing Willingness
BT  - Proceedings of the 2025 3rd International Academic Conference on Management Innovation and Economic Development (MIED 2025)
PB  - Atlantis Press
SP  - 683
EP  - 689
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-835-6_73
DO  - 10.2991/978-94-6463-835-6_73
ID  - He2025
ER  -