The Impact of Artificial Intelligence on Ecommerce Consumer Behavior: A Comparative Analysis
- DOI
- 10.2991/978-94-6463-835-6_8How to use a DOI?
- Keywords
- Artificial Intelligence; Ecommerce; Consumer Behavior; Personalization; Recommendation Systems; Chat-bots; Comparative Analysis
- Abstract
The rapid integration of Artificial Intelligence (AI) into ecommerce has significantly transformed consumer behavior, reshaping how consumers discover, evaluate, and purchase products. This study conducts a comparative analysis to explore the impact of AI-driven technologies, such as personalization, recommendation systems, and chat-bots, on consumer decision making processes. By combining theoretical modeling, empirical data, and visual analytics, the research highlights the correlation between AI adoption and key consumer behavior metrics. The findings reveal that challenges such as algorithmic bias and data quality persist. This paper contributes to the growing body of knowledge on AI in ecommerce.
- Copyright
- © 2025 The Author(s)
- Open Access
- Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.
Cite this article
TY - CONF AU - Yufei Li AU - Ruifeng Zheng AU - Yanzhen Hao AU - Jiawei He AU - Xuyang Zhang PY - 2025 DA - 2025/09/17 TI - The Impact of Artificial Intelligence on Ecommerce Consumer Behavior: A Comparative Analysis BT - Proceedings of the 2025 3rd International Academic Conference on Management Innovation and Economic Development (MIED 2025) PB - Atlantis Press SP - 60 EP - 71 SN - 2352-5428 UR - https://doi.org/10.2991/978-94-6463-835-6_8 DO - 10.2991/978-94-6463-835-6_8 ID - Li2025 ER -