A Meta-analysis of the Relationship between Service Innovation and Firm Performance

DOI

10.2991/msmi-19.2019.47How to use a DOI?

Keywords

Service innovation, Firm performance, Meta analysis, Situational factors.

Abstract

Although the influence of service innovation on firm performance has been widely concerned by scholars, empirical studies show different results. Based on the empirical research results of 77 independent samples, this paper conducted a meta analysis to study the relationship between service innovation and firm performance, and to identify some contextual factors affecting this relationship. The results show that service innovation has a significant positive correlation with firm performance, and the relationship between them is greatly influenced by national culture and other factors.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Jie Li
AU  - Xue Li
AU  - Peng-Bin Gao
PY  - 2019/06
DA  - 2019/06
TI  - A Meta-analysis of the Relationship between Service Innovation and Firm Performance
BT  - Proceedings of the 6th International Conference on Management Science and Management Innovation (MSMI 2019)
PB  - Atlantis Press
SP  - 256
EP  - 261
SN  - 2352-5428
UR  - https://doi.org/10.2991/msmi-19.2019.47
DO  - 10.2991/msmi-19.2019.47
ID  - Li2019/06
ER  -