A Meta-analysis of the Relationship between Service Innovation and Firm Performance
Jie Li, Xue Li, Peng-Bin Gao
Available Online June 2019.
- https://doi.org/10.2991/msmi-19.2019.47How to use a DOI?
- Service innovation, Firm performance, Meta analysis, Situational factors.
- Although the influence of service innovation on firm performance has been widely concerned by scholars, empirical studies show different results. Based on the empirical research results of 77 independent samples, this paper conducted a meta analysis to study the relationship between service innovation and firm performance, and to identify some contextual factors affecting this relationship. The results show that service innovation has a significant positive correlation with firm performance, and the relationship between them is greatly influenced by national culture and other factors.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Jie Li AU - Xue Li AU - Peng-Bin Gao PY - 2019/06 DA - 2019/06 TI - A Meta-analysis of the Relationship between Service Innovation and Firm Performance BT - 6th International Conference on Management Science and Management Innovation (MSMI 2019) PB - Atlantis Press SP - 256 EP - 261 SN - 2352-5428 UR - https://doi.org/10.2991/msmi-19.2019.47 DO - https://doi.org/10.2991/msmi-19.2019.47 ID - Li2019/06 ER -