Experimental Study on Satisfaction Evaluation of Community Service Facilities for Older People Under the Background of Healthy Cities

DOI

10.2991/978-94-6463-016-9_64How to use a DOI?

Keywords

Healthy cities; Service facilities for the elderly; Satisfaction evaluation

Abstract

This paper looks primarily at the assessment of satisfaction with community service facilities for seniors in healthy cities. Through a detailed literature review, twelve factors were identified which related to seniors’ satisfaction and the corresponding rating system was established accordingly. According to this, the study designed the questionnaire to investigate the satisfaction of the old facilities in three communities around Nanjing Agricultural University. The study then used SPSS to process the results of the survey and examined the correlation between the factors and the elderly’s satisfaction. In terms of it, the study put forward the corresponding measures to improve facilities for the aged in these communities. The results shows that the essential factor of community satisfaction is the satisfaction of medical facilities. In contrast, the accessibility of public facilities and community welfare had almost no impact on the satisfaction of the elderly. In addition, as communities focus more on the physical aspects and less on the psychological aspects of older people, the construction and improvement of healthy communities should focus more on the spiritual needs.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Yinan Wang
PY  - 2022
DA  - 2022/12/07
TI  - Experimental Study on Satisfaction Evaluation of Community Service Facilities for Older People Under the Background of Healthy Cities
BT  - Proceedings of the 2022 2nd International Conference on Public Management and Intelligent Society (PMIS 2022)
PB  - Atlantis Press
SP  - 617
EP  - 625
SN  - 2589-4900
UR  - https://doi.org/10.2991/978-94-6463-016-9_64
DO  - 10.2991/978-94-6463-016-9_64
ID  - Wang2022
ER  -