Proceedings of the Positive Technology International Conference 2023 Positive Technology: Possible Synergies between Emerging Technologies and Positive Psychology (PT 2023)

Market Analytics for Providing Better Consumer Services

Authors
Man-Ching Yuen1, *, Chi-Wai Yung1, Xueqing Lyu1, Yaxuan Hao1, Ze Kin Chung1
1Department of Applied Data Science, Hong Kong Shue Yan University, Hong Kong, China
*Corresponding author. Email: mcyuen@hksyu.edu
Corresponding Author
Man-Ching Yuen
Available Online 19 February 2024.
DOI
10.2991/978-94-6463-378-8_14How to use a DOI?
Keywords
Data analytics; Machine learning algorithm; Market analysis
Abstract

Prologic Robotics is a local brand based in Hong Kong, established in 2010. The Prologic Robotics brand team focuses on developing cutting-edge intelligent automatic robots and launched the intelligent automatic vacuuming robot in the same year, committed to simplifying people’s lives through technology. In order to expand its influence in the market, we have conducted market analysis of Prologic using IBM data analysis technology. Firstly, we collected and organized a large amount of market data, including market share, consumer demand, and competitors’ information, based on its target market (Hong Kong). Secondly, we conducted descriptive statistical analysis to help Prologic understand the basic features of the data, such as mean, median, standard deviation, and the distribution of the data, in order to better understand market trends and consumer demand. Then, we used time series analysis, regression analysis, and machine learning algorithms to conduct predictive analysis, which helps the Prologic brand predict future market trends. Finally, we conducted market data mining for Prologic, helping the company discover patterns and relationships hidden in the data. In the future, in order to expand Prologic’s market competitiveness, we will continue to collect and organize market data from foreign markets (such as Seoul, Tokyo, Taipei, and Singapore) that Prologic benchmarks against, and continue to track and analyze Prologic’s market performance using IBM data analysis technology, providing more specific and accurate market analysis reports for the company. We believe that through these market analysis efforts, Prologic will be able to better meet consumer demand, improve market competitiveness, and achieve sustainable development.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Positive Technology International Conference 2023 Positive Technology: Possible Synergies between Emerging Technologies and Positive Psychology (PT 2023)
Series
Atlantis Highlights in Social Sciences, Education and Humanities
Publication Date
19 February 2024
ISBN
10.2991/978-94-6463-378-8_14
ISSN
2667-128X
DOI
10.2991/978-94-6463-378-8_14How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Man-Ching Yuen
AU  - Chi-Wai Yung
AU  - Xueqing Lyu
AU  - Yaxuan Hao
AU  - Ze Kin Chung
PY  - 2024
DA  - 2024/02/19
TI  - Market Analytics for Providing Better Consumer Services
BT  - Proceedings of the Positive Technology International Conference 2023 Positive Technology: Possible Synergies between Emerging Technologies and Positive Psychology (PT 2023)
PB  - Atlantis Press
SP  - 209
EP  - 220
SN  - 2667-128X
UR  - https://doi.org/10.2991/978-94-6463-378-8_14
DO  - 10.2991/978-94-6463-378-8_14
ID  - Yuen2024
ER  -