Proceedings of the 2018 Annual Conference of Asian Association for Public Administration: "Reinventing Public Administration in a Globalized World: A Non-Western Perspective" (AAPA 2018)

Social Welfare Services in Malaysia: The Role Of Government

Authors
Farrah Shameen Binti Mohamad Ashray
Corresponding Author
Farrah Shameen Binti Mohamad Ashray
Available Online March 2018.
DOI
https://doi.org/10.2991/aapa-18.2018.40How to use a DOI?
Keywords
malaysia, plural society, social welfare, non-responsibility, federalism
Abstract
Social welfare is the crux of the social system and development of any nation. However, in a country that aims to become a high income nation by 2020, Malaysia seems to have foregone developing and expanding its social welfare system, other than the cash assistance program. The social welfare system in Malaysia is less studied and appreciated, compared to the western welfare delivery mechanisms argueably because of the complexities of the structure and its social order. Against this background, this study seeks to gain a deeper understanding of the role of government in the social welfare services from the bureaucratic perspective. Through interviews and thematic analysis, findings reveal that perception of non-responsibility is prevalent within the actors in the government machinery.While politicians feel strongly that the society and family must be more responsible towards social welfare services instead relying on the government, many community leaders, NGOs and street-level bureaucrats who are nearer to the society feel that the society and family, especially in more vulnerable and less affluent communities are not yet capable of managing and organizing themselves what more their problems.The study concluded that the existing structure and system has not been fully entrenched to nurture the role of government in social welfare in Malaysia.
Open Access
This is an open access article distributed under the CC BY-NC license.

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Cite this article

TY  - CONF
AU  - Farrah Shameen Binti Mohamad Ashray
PY  - 2018/03
DA  - 2018/03
TI  - Social Welfare Services in Malaysia: The Role Of Government
BT  - Proceedings of the 2018 Annual Conference of Asian Association for Public Administration: "Reinventing Public Administration in a Globalized World: A Non-Western Perspective" (AAPA 2018)
PB  - Atlantis Press
SP  - 426
EP  - 435
SN  - 2352-5398
UR  - https://doi.org/10.2991/aapa-18.2018.40
DO  - https://doi.org/10.2991/aapa-18.2018.40
ID  - Ashray2018/03
ER  -