Collaborating Internet of Things (IoT) and Electronic Medical Record (EMR) to Reduce Healthcare Waiting time. Outpatient Cardiology Service Case: A BPR Approach

DOI

10.2991/aebmr.k.200606.014How to use a DOI?

Keywords

Internet of Things (IoT), Electronic Medical Record (EMR), Business Process Reengineering (BPR), Healthcare

Abstract

Public services around the world suffer for long waiting time. Hospital as a healthcare facility ideally should not stress its patients with long waiting time, especially when it comes to elderly. In global the cardiovascular disease (CVD) represents 31% of global deaths with increasing prevalence rate at the age of 40. The outpatient cardio logical clinics are facing efficiency challenge as worldwide elderly population is estimated to double in about 30 years. This study aims to design process improvement in an outpatient cardiological clinic as to optimize their patients time spent. A case study is conducted at a well-known private hospital in Indonesia using Business Process Reengineering (BPR) approach and simulation techniques. The research outcome shows that using Internet of Things (IoT) for Electronic Medical Record (EMR) data capture results in the most streamlined and efficient outpatient workflow, and amazingly it may reducing almost 47% of time spent in one outpatient visit.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - M. Dachyar
AU  - Nashira Nattaya
PY  - 2020
DA  - 2020/06/09
TI  - Collaborating Internet of Things (IoT) and Electronic Medical Record (EMR) to Reduce Healthcare Waiting time. Outpatient Cardiology Service Case: A BPR Approach
BT  - Proceedings of the 23rd Asian Forum of Business Education(AFBE 2019)
PB  - Atlantis Press
SP  - 88
EP  - 95
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.200606.014
DO  - 10.2991/aebmr.k.200606.014
ID  - Dachyar2020
ER  -