Proceedings of the 2nd Annual International Conference on Business and Public Administration (AICoBPA 2019)

Different Tests on 4 Types of Hospitals Related to QWL, Self Efficacy, Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behavior (OCB)

Study of Nurse Hospitals in Malang Raya

Authors
Ika Ruhana, Hamidah Nayati Utami, Tiwulida Afrianty, Endang Siti Astuti
Corresponding Author
Ika Ruhana
Available Online 17 November 2020.
DOI
https://doi.org/10.2991/aebmr.k.201116.031How to use a DOI?
Keywords
Quality of Work Life (QWL), self efficacy, job satisfaction, organizational commitment, Organizational Citizenship Behavior (OCB)
Abstract

This research is motivated by problems that arise in hospitals, especially those felt by nurses. The problem that often arises in hospitals is related to job satisfaction. With this research whether the nurse’s job satisfaction is influenced by organizational factors (QWL) or is influenced by personal factors (self-efficacy) that will affect job satisfaction. Job satisfaction will affect organizational commitment and will affect OCB. These variables are examined and tested in four types of public hospitals in Malang. The location of this study was conducted in 4 Types of General Hospitals, Type A Hospital is Saiful Anwar General Hospital Malang. Type B General Hospital is Persada Hospital in Malang City, Type C General Hospital is Karsa Husada General Hospital in Batu City and Type D General Hospital is Islamic Hospital Madinah Kasembon, Malang Regency. The analysis used is descriptive analysis and inferential analysis with a different test. Based on the results of the analysis showed that QWL nurses at Persada Hospital were significantly different from QWL nurses in RSSA, Karsa Husada General Hospital Batu and Islamic Hospital Madinah Kasembon. Nurses ‘self-efficacy in RSSA is significantly different from nurses’ self-efficacy in RSI Madinah Kasembon.

Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Download article (PDF)

Volume Title
Proceedings of the 2nd Annual International Conference on Business and Public Administration (AICoBPA 2019)
Series
Advances in Economics, Business and Management Research
Publication Date
17 November 2020
ISBN
978-94-6239-275-5
ISSN
2352-5428
DOI
https://doi.org/10.2991/aebmr.k.201116.031How to use a DOI?
Copyright
© 2020, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Ika Ruhana
AU  - Hamidah Nayati Utami
AU  - Tiwulida Afrianty
AU  - Endang Siti Astuti
PY  - 2020
DA  - 2020/11/17
TI  - Different Tests on 4 Types of Hospitals Related to QWL, Self Efficacy, Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behavior (OCB)
BT  - Proceedings of the 2nd Annual International Conference on Business and Public Administration (AICoBPA 2019)
PB  - Atlantis Press
SP  - 147
EP  - 151
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.201116.031
DO  - https://doi.org/10.2991/aebmr.k.201116.031
ID  - Ruhana2020
ER  -