Research on the Continuous Use Intention of Government Portals Based on Grounded Theory

DOI

10.2991/aiie-16.2016.95How to use a DOI?

Keywords

grounded theory; government websites; continuous intention; influential factors

Abstract

Since the first investigation of government websites in our country in 2015, problems such as low utilization rate and poor content construction have appeared. To solve the realistic problems and make up on the previous studies, this paper, based on grounded theory, discusses the factors influencing public continuous use of government websites by analyzing data from 56 interviewees, and establishes a theoretical model for influential factors of the public continuous use of government websites through open coding, axial coding, selective coding and other procedures. This research finds the need-perception fit as the direct influential factor of continuous use of government websites. Service operation, government's ideas, users' characteristics and external environment of government websites indirectly influence the continuous use intention.

Copyright

© 2016, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Zhiwei Tang
AU  - Jing Tan
AU  - Zepeng Gong
AU  - Xiao Han
AU  - Seth kwame sakyi Arthur
PY  - 2016/11
DA  - 2016/11
TI  - Research on the Continuous Use Intention of Government Portals Based on Grounded Theory
BT  - Proceedings of the 2016 2nd International Conference on Artificial Intelligence and Industrial Engineering (AIIE 2016)
PB  - Atlantis Press
SP  - 415
EP  - 419
SN  - 1951-6851
UR  - https://doi.org/10.2991/aiie-16.2016.95
DO  - 10.2991/aiie-16.2016.95
ID  - Tang2016/11
ER  -