Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022)

Role of People with Disabilities (PWDS) Towards the Sustainability of the Tourism Sectors in Malaysia

Authors
Kalai Vani Kalimuthu1, *, Vikniswari Vija Kumaran1, Thurai Murugan Nathan1, Muhammad-Baqir Abdullah2, Marini Binti Md Isa3
1Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Jalan Universiti, Bandar Barat, 31900, Kampar, Perak, Malaysia
2Kulliyyah Muamalat and Sains Pengurusan, Universiti Islam Antarabangsa Sultan Abdul Halim Mu’adzam, Universiti Sultan Abdul Halim, 09300, Kuala Ketil, Kedah, Malaysia
3Kulliyyah Hospitaliti and Seni Kreatif, Universiti Islam Antarabangsa Sultan Abdul Halim Mu’adzam, Universiti Sultan Abdul Halim, 09300, Kuala Ketil, Kedah, Malaysia
*Corresponding author. Email: kalaivanik@utar.edu.my
Corresponding Author
Kalai Vani Kalimuthu
Available Online 4 February 2023.
DOI
10.2991/978-2-494069-99-2_25How to use a DOI?
Keywords
People with disability (PWDs); Tourism; Malaysia
Abstract

Traveling is something people with disabilities love just as much as other tourists. The World Tourism Organization (UNWTO) predicts 1.8 billion international visitor arrivals globally by 2030, with people with disabilities contributing a portion of that figure. We could better understand the factors influencing People with Disabilities (PWDs) travel choices as a consequence of our study. Aside from that, this research investigated the influence of travel agents on travel choices. This research also looks at the ineffectiveness of current policies to enhance the accessibility of facilities for disabled visitors. This study’s outcomes might be helpful in both the short and long term. In the short term, an accessible strategy may reconcile the requirements of disabled users with the limits of the current situation and the limited resources available. In the long term, this study would give a more comprehensive strategy to encourage restructuring and overhauling the hospitality and tourist sectors with equitable access for Malaysians. Apart from recovering tourism industries after the COVID-19 epidemic, it is a new chance to expand the number of travellers.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
4 February 2023
ISBN
10.2991/978-2-494069-99-2_25
ISSN
2352-5428
DOI
10.2991/978-2-494069-99-2_25How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Kalai Vani Kalimuthu
AU  - Vikniswari Vija Kumaran
AU  - Thurai Murugan Nathan
AU  - Muhammad-Baqir Abdullah
AU  - Marini Binti Md Isa
PY  - 2023
DA  - 2023/02/04
TI  - Role of People with Disabilities (PWDS) Towards the Sustainability of the Tourism Sectors in Malaysia
BT  - Proceedings of the 10th International Conference on Business, Accounting, Finance and Economics (BAFE 2022)
PB  - Atlantis Press
SP  - 323
EP  - 332
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-2-494069-99-2_25
DO  - 10.2991/978-2-494069-99-2_25
ID  - Kalimuthu2023
ER  -