Communication and Crisis Management in Emergency: A Case Study of Engine's Breakdown
Alfi Dinda Sasantie, Firman Kurniawan
Alfi Dinda Sasantie
Available Online February 2018.
- https://doi.org/10.2991/bcm-17.2018.18How to use a DOI?
- Communication, Crisis Management, Leadership
- The purpose of this study is two-fold: (1) to examine communication of leadership during emergency and (2) to investigate engagement between communication and crisis management to restore organization's objectives. This qualita-tive study conducted with case study method. The data were collected interview to informant and moderate observation. The study found that one of leader at PT. Bayu Maritim Berkah (BMB) using transactional leadership model and task-oriented style. He also use his power as autocratic. Meanwhile, the communication pattern in BMB during emergency is All-Channel Pattern. The finding of the study shows that BMB used its model and style due to time-efficiency. It also shows that BMB only perform to respond emergency during the situation and lack of prevention and evaluation.
- Open Access
- This is an open access article distributed under the CC BY-NC license.
Cite this article
TY - CONF AU - Alfi Dinda Sasantie AU - Firman Kurniawan PY - 2018/02 DA - 2018/02 TI - Communication and Crisis Management in Emergency: A Case Study of Engine's Breakdown BT - 4th Bandung Creative Movement International Conference on Creative Industries 2017 (4th BCM 2017) PB - Atlantis Press SP - 95 EP - 98 SN - 2352-5428 UR - https://doi.org/10.2991/bcm-17.2018.18 DO - https://doi.org/10.2991/bcm-17.2018.18 ID - Sasantie2018/02 ER -