Proceedings of the Brawijaya International Conference on Business, Administration, Taxation, and Tourism (BICBATT 2022)

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Analysis of the Effect of Perceived Usefulness, Perceived Ease of Use, Perceived Security, and Trust on Intention to Use E-Wallet Gopay

(Survey of Gopay Users in DKI Jakarta)

Authors
Agung Nugroho Luthfi Imam Fahrudi1, *, Nyimas Khairani Zata1, Safarudin Hisham Tualeka1
1Business Administration Study Program, Faculty of Administrative Sciences, Universitas Brawijaya, Malang, Indonesia
*Corresponding author. Email: agungn_fia@ub.ac.id
Corresponding Author
Agung Nugroho Luthfi Imam Fahrudi
Available Online 22 September 2023.
DOI
10.2991/978-94-6463-240-8_2How to use a DOI?
Keywords
E-Wallet; Gopay; Technology Acceptance Model (TAM); Security; Trust
Abstract

This research investigates the factors influencing the intention to use the Gopay E-Wallet in DKI Jakarta. This study uses Perceived Usefulness, Perceived Ease of Use, Perceived Security, and Trust as independent variables and Intention to Use as the dependent variable. The investigation was conducted on consumers of the DKI Jakarta Gopay E-Wallet. As many as one hundred respondents were sampled. Using IBM SPSS Statistics 26 and multiple linear regression analysis techniques, the analysis was conducted to test the extended TAM Model. According to the results, Gopay’s Intention to Use an E-Wallet is significantly influenced by Perceived Usefulness, Perceived Ease of Use, and Trust. However, Perceived Security has no significant effect on Gopay’s Intention to Use an E-Wallet.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the Brawijaya International Conference on Business, Administration, Taxation, and Tourism (BICBATT 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
22 September 2023
ISBN
10.2991/978-94-6463-240-8_2
ISSN
2352-5428
DOI
10.2991/978-94-6463-240-8_2How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Agung Nugroho Luthfi Imam Fahrudi
AU  - Nyimas Khairani Zata
AU  - Safarudin Hisham Tualeka
PY  - 2023
DA  - 2023/09/22
TI  - Analysis of the Effect of Perceived Usefulness, Perceived Ease of Use, Perceived Security, and Trust on Intention to Use E-Wallet Gopay
BT  - Proceedings of the Brawijaya International Conference on Business, Administration, Taxation, and Tourism (BICBATT 2022)
PB  - Atlantis Press
SP  - 3
EP  - 7
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-240-8_2
DO  - 10.2991/978-94-6463-240-8_2
ID  - Fahrudi2023
ER  -