Proceedings of the 1st Economics and Business International Conference 2017 (EBIC 2017)

The Influence Of Work Satisfaction And Work Stress On Organizational Citizenship Behavior Through Organizational Commitment As Intervening Variable At PT Asabri (Persero), Sumatera Region

Authors
Reni Astrida, Sitti Raha Agoes Salim, Yeni Absah
Corresponding Author
Reni Astrida
Available Online January 2018.
DOI
https://doi.org/10.2991/ebic-17.2018.71How to use a DOI?
Keywords
Job Satisfaction, Job Stress, Organizational Commitment, Organizational Citizenship Behavior
Abstract

PT ASABRI (Persero) is a social life insurance company which is required by law and gives financial protection for the Indonesian soldiers, Police officers, and employees who work for them. Today, the company is doing business and cultural transformation until 2021 in order to increase the welfare of ASABRI participants by developing sustainable social insurance benefit and service system. The development of this service system should be accompanied by the increase in OCB (Organizational Citizenship Behavior), supported by the increase in work satisfaction. The objective of the research was to find out and to analyze the influence of work satisfaction and work stress with organizational commitment on OCB at PT ASABRI (Persero), Sumatera Region. The Data were gathered by distributing questionnaires to 48 respondents and analyzed by using path analysis with an SPSS Version 16.0 software program. The result of the research showed 1) work satisfaction positive and significant influence of on organizational commitment at PT ASABRI (Persero), Sumatera Region, 2) work stress had negative and significant influence on establishing employees' organizational commitment, 3) work satisfaction had positive and significant influence on OCB at PT ASABRI (Persero), Sumatera Region, 4) work stress had positive and significant influence on OCB, 5) organizational commitment had positive and insignificant influence on the establishment of OCB, 6) work satisfaction had positive and significant influence on OCB through organizational commitment at PT ASABRI (Persero), Sumatera Region, and 7) work stress had negative and insignificant influence on OCB through organizational commitment.

Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 1st Economics and Business International Conference 2017 (EBIC 2017)
Series
Advances in Economics, Business and Management Research
Publication Date
January 2018
ISBN
978-94-6252-470-5
ISSN
2352-5428
DOI
https://doi.org/10.2991/ebic-17.2018.71How to use a DOI?
Copyright
© 2018, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Reni Astrida
AU  - Sitti Raha Agoes Salim
AU  - Yeni Absah
PY  - 2018/01
DA  - 2018/01
TI  - The Influence Of Work Satisfaction And Work Stress On Organizational Citizenship Behavior Through Organizational Commitment As Intervening Variable At PT Asabri (Persero), Sumatera Region
BT  - Proceedings of the 1st Economics and Business International Conference 2017 (EBIC 2017)
PB  - Atlantis Press
SP  - 451
EP  - 459
SN  - 2352-5428
UR  - https://doi.org/10.2991/ebic-17.2018.71
DO  - https://doi.org/10.2991/ebic-17.2018.71
ID  - Astrida2018/01
ER  -