The Role of Work-Family Conflict in Explaining The Relationship between Workload and Employees' Burnout in Tijili Hotel, Bali
- 10.2991/ebic-17.2018.89How to use a DOI?
- Burnout, workload, work-family conflict
Burnout has become a crucial issue for organizations who pursue performance excellence and wish to achieve competitive advantage. Although its negative impacts have been known to the literature, only a few studies have investigated its destructive role, antecedents, and mechanisms in tourism industry, especially in Bali. This study aims to investigate the effect of workload on employees' burnout, while also exploring the role of work-family conflict in the relationship between those two by using a well-known hotel in Bali as the context. The study used quantitative research design and census as its sampling method. 110 employees participated in the study, and a set of questionnaires was used to collect the data. Data was analyzed with path analysis technique. The main finding of this study is that workload may become a key contribution to increase employee's burnout in Tijili Hotel, Bali, directly or through work-family conflict. The findings signal to the hotel that they may have to review their work task and assignment policies so that the employees will have enough time to prepare and complete their task and responsibilities. This becomes important for the employees because juggling too many balls in two hands not only drains them physically but also mentally (high burnout) in the workplace.
- © 2018, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Ayu Lisa Cevianita Sridana AU - Agoes Ganesha Rahyuda PY - 2018/01 DA - 2018/01 TI - The Role of Work-Family Conflict in Explaining The Relationship between Workload and Employees' Burnout in Tijili Hotel, Bali BT - Proceedings of the 1st Economics and Business International Conference 2017 (EBIC 2017) PB - Atlantis Press SP - 565 EP - 570 SN - 2352-5428 UR - https://doi.org/10.2991/ebic-17.2018.89 DO - 10.2991/ebic-17.2018.89 ID - Sridana2018/01 ER -