Benefits of Process Management and their Impact on Performance Improvement in the Slovak Business Environment

DOI

10.2991/emt-19.2019.12How to use a DOI?

Keywords

Process management, quality, performance, improvement

Abstract

The article presents the results of the research carried out in the Slovak Republic's enterprises in 2017. It deals with the application of process management, its tools, procedures, methods and their impact on improving the quality of processes and performance of enterprises measured through ROE. Process Improvement and Quality improvement focuses on the causes of negative results, changing internal processes to streamline these processes and bring value to the customer, making it more satisfied. The process approach enables, in addition to improving process performance, a competitive advantage through company flexibility, eliminating inefficient changes, increasing production quality and reducing costs, which clearly leads to increased efficiency and overall business performance.

Copyright

© 2019, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Pavol Gejdoš
AU  - Katarína Rentková
PY  - 2019/05
DA  - 2019/05
TI  - Benefits of Process Management and their Impact on Performance Improvement in the Slovak Business Environment
BT  - Proceedings of the International Conference on Economics, Management and Technology in Enterprises 2019 (EMT 2019)
PB  - Atlantis Press
SP  - 53
EP  - 56
SN  - 2352-5428
UR  - https://doi.org/10.2991/emt-19.2019.12
DO  - 10.2991/emt-19.2019.12
ID  - Gejdoš2019/05
ER  -