Proceedings of the International Conference on Economics, Management and Technology in Enterprises 2019 (EMT 2019)

The Mediating Effect of Employee Loyalty on the Relationship between Job Satisfaction and Organizational Performance

Authors
Sarantuya Jigjiddorj, Tsetsegmaa Tsogbadrakh, Enkhbayar Choijil, Altanchimeg Zanabazar
Corresponding Author
Sarantuya Jigjiddorj
Available Online May 2019.
DOI
https://doi.org/10.2991/emt-19.2019.37How to use a DOI?
Keywords
Job satisfaction, employee loyalty and organizational performance
Abstract

One of the key factors for sustaining an organizational performance for any organization is maintaining loyalty and retention of skilled and experienced employees. Therefore, revealing positive and negative factors impacting the employee loyalty and taking actions for the further improvement have been an essential aspect for the organizations. The current paper aims at researching how the employee satisfaction has an impact employee loyalty as well as organizational performance of the organization based on the case of the Mongolian banks. The sample survey involved 400 employees of three banks. The results of the survey demonstrated that the employee loyalty can be maintained through increasing employee satisfaction. In the present study employee satisfaction is considered as independent variable and as mediating factors served employee loyalty, and organizational performance is taken as dependent variable. Consequently, reliability test, correlation and regression analysis have been carried out to prove our hypothesis. The research results indicate that satisfied employees tend to be loyal and committed to the organization and contributed positively on the organizational performance.

Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the International Conference on Economics, Management and Technology in Enterprises 2019 (EMT 2019)
Series
Advances in Economics, Business and Management Research
Publication Date
May 2019
ISBN
978-94-6252-714-0
ISSN
2352-5428
DOI
https://doi.org/10.2991/emt-19.2019.37How to use a DOI?
Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY  - CONF
AU  - Sarantuya Jigjiddorj
AU  - Tsetsegmaa Tsogbadrakh
AU  - Enkhbayar Choijil
AU  - Altanchimeg Zanabazar
PY  - 2019/05
DA  - 2019/05
TI  - The Mediating Effect of Employee Loyalty on the Relationship between Job Satisfaction and Organizational Performance
BT  - Proceedings of the International Conference on Economics, Management and Technology in Enterprises 2019 (EMT 2019)
PB  - Atlantis Press
SP  - 197
EP  - 202
SN  - 2352-5428
UR  - https://doi.org/10.2991/emt-19.2019.37
DO  - https://doi.org/10.2991/emt-19.2019.37
ID  - Jigjiddorj2019/05
ER  -