Human Capital, Human Resource Slack and Bank Performance: The Role of Bank Age

DOI

10.2991/aebmr.k.201211.050How to use a DOI?

Keywords

Human capital, human resource slack, bank performance

Abstract

Fintech development has brough serious effects on banking operations in financial markets, which causes commercial banks to be concern about operational strategies, especially human resources aspect. Commercial banks need well-educated staffs with IT-related knowledge and skill to upgrade the financial products and services. On the other hand, commercial banks may have over-staffs hired before and then need to provide on-job training programs for the current staffs to meet the requirement of Fintech knowledge and skills. Thus, the study uses annual data of 63 commercial banks for the period from 2014 to 2019 investigates the effect of human capital and human resource slack on bank performance. The empirical results of the study reveal that human capital and human resource slack has significant and negative impact on bank performance. Second, by adding bank age as a moderator, it mitigates negative effect of human capital on bank performance, while it also foresters the significant and positive effect of human resource slack on bank performance.

Copyright

© 2020, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - Shun-ho Chu
AU  - Jing Li
AU  - Ruxi Zheng
PY  - 2020
DA  - 2020/12/14
TI  - Human Capital, Human Resource Slack and Bank Performance: The Role of Bank Age
BT  - Proceedings of the Fifth International Conference on Economic and Business Management (FEBM 2020)
PB  - Atlantis Press
SP  - 295
EP  - 302
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.201211.050
DO  - 10.2991/aebmr.k.201211.050
ID  - Chu2020
ER  -