Human Capital, Human Resource Slack and Bank Performance: The Role of Bank Age
- 10.2991/aebmr.k.201211.050How to use a DOI?
- Human capital, human resource slack, bank performance
Fintech development has brough serious effects on banking operations in financial markets, which causes commercial banks to be concern about operational strategies, especially human resources aspect. Commercial banks need well-educated staffs with IT-related knowledge and skill to upgrade the financial products and services. On the other hand, commercial banks may have over-staffs hired before and then need to provide on-job training programs for the current staffs to meet the requirement of Fintech knowledge and skills. Thus, the study uses annual data of 63 commercial banks for the period from 2014 to 2019 investigates the effect of human capital and human resource slack on bank performance. The empirical results of the study reveal that human capital and human resource slack has significant and negative impact on bank performance. Second, by adding bank age as a moderator, it mitigates negative effect of human capital on bank performance, while it also foresters the significant and positive effect of human resource slack on bank performance.
- © 2020, the Authors. Published by Atlantis Press.
- Open Access
- This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).
Cite this article
TY - CONF AU - Shun-ho Chu AU - Jing Li AU - Ruxi Zheng PY - 2020 DA - 2020/12/14 TI - Human Capital, Human Resource Slack and Bank Performance: The Role of Bank Age BT - Proceedings of the Fifth International Conference on Economic and Business Management (FEBM 2020) PB - Atlantis Press SP - 295 EP - 302 SN - 2352-5428 UR - https://doi.org/10.2991/aebmr.k.201211.050 DO - 10.2991/aebmr.k.201211.050 ID - Chu2020 ER -