Measuring Academic Staff Job Satisfaction in TVET Institutions

DOI

10.2991/978-2-38476-026-8_2How to use a DOI?

Keywords

Job Satisfaction; Organizational Leadership Style and Supervision; Working Conditions; Organizational Communication

Abstract

Job satisfaction plays an important role in improving performance and quality of work. With high level of job satisfaction, employees will make a significant contribution and are committed towards their employment. Changes in the management of an organization that involve procedures and policies can affect administrative operations and in turn, cause job dissatisfaction. Moreover, issue of the transfer of personnel from Politeknik Mukah Sarawak (PMU) to their place of origin causes shortages in certain areas and skills in the workforce. Ultimately, this leads to an overburden towards other personnel (lecturers) assigned to take over the responsibilities of the transferring personnel, thus subsequently had to learn (anew) as well as to teach in the same field that is left vacant. Additionally, the replacement needs to cater their existing tasks and responsibilities. Therefore, this paper aims to identify the level of job satisfaction among academic’s staffs at PMU. Several factors that contribute to job satisfaction to differ among employees. This study adopts Herzberg’s Motivation Hygiene Theory Job Satisfaction includes Organizational Leadership Style and Supervision, Working Conditions, Organizational Communication, Promotion Opportunities, and Job Security, Remuneration, and Employee benefits. A total of 189 respondents were involved in the study from five main departments and two support departments. Data is collected using the questionnaire method, Google Form as a study instrument, and distributed to respondents. Data analysis is made using SPSS version 26.0 software and is expressed in the form of frequency, percentage, and mean for items related to the level of job satisfaction. The results of the study show that job satisfaction based on predetermined factors among PMU academic staffs is at a moderate level. The highest mean Organizational Leadership Style and Supervision, which (mean = 4.5026), and the lowest Remuneration and Employee Benefits (mean = 3.7778). The outcome of this research can help the decisions makers to increase the job satisfaction among PMU (Politeknik Mukah) staff.

Copyright

© 2023 The Author(s)

Open Access

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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TY  - CONF
AU  - Iskandar bin Reduan
AU  - Habsah binti Haji Mohamad Sabli
AU  - Azrol bin Adenan
PY  - 2023
DA  - 2023/07/31
TI  - Measuring Academic Staff Job Satisfaction in TVET Institutions
BT  - Proceedings of 6th FIRST T3 2022 International Conference (FIRST-SS 2022)
PB  - Atlantis Press
SP  - 4
EP  - 12
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-38476-026-8_2
DO  - 10.2991/978-2-38476-026-8_2
ID  - Reduan2023
ER  -