Proceedings of the 5th Global Conference on Business, Management and Entrepreneurship (GCBME 2020)

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The Effect of Organizational Culture on Motivation and Job Satisfaction and Its Impact on Organizational Citizenship Behavior (OCB) at the Office of PT. Permodalan Nasional Madani (PT.PNM) Garut Branch

Authors
Syamsul Hadi Senen, Via Irhamny Az-Zahra
Corresponding Author
Syamsul Hadi Senen
Available Online 2 September 2021.
DOI
10.2991/aebmr.k.210831.045How to use a DOI?
Keywords
Organizational Culture, Job Satisfaction, Work Motivation, OCB
Abstract

The purpose of this study is to determine the effect of organizational culture on work motivation and job satisfaction and its impact on organizational citizenship behavior (OCB) at PT. National Capital Madani (PNM) Garut Branch. The method used in this study is quantitative. The sampling technique is proportional random sampling with a sample of 152 people. The data analysis technique used in this study is the path analysis technique. The results showed that organizational culture positively affected work motivation, work satisfaction, and organizational citizenship behavior (OCB). Work motivation and job satisfaction have a positive effect on organizational citizenship behavior (OCB). Work motivation and job satisfaction have direct and indirect effects on Organizational Citizenship Behavior (OCB). With these results, the researcher recommends several things as a consideration in determining company policy. PT. National Capital Madani (PNM) should continue to improve employee motivation, especially work performance and achievement of job targets, as well as job satisfaction, can continue to be improved, especially aspects of work under educational background and salary, altruism and sportsmanship must be given more attention by the company.

Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 5th Global Conference on Business, Management and Entrepreneurship (GCBME 2020)
Series
Advances in Economics, Business and Management Research
Publication Date
2 September 2021
ISBN
10.2991/aebmr.k.210831.045
ISSN
2352-5428
DOI
10.2991/aebmr.k.210831.045How to use a DOI?
Copyright
© 2021, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

risenwbib
TY  - CONF
AU  - Syamsul Hadi Senen
AU  - Via Irhamny Az-Zahra
PY  - 2021
DA  - 2021/09/02
TI  - The Effect of Organizational Culture on Motivation and Job Satisfaction and Its Impact on Organizational Citizenship Behavior (OCB) at the Office of PT. Permodalan Nasional Madani (PT.PNM) Garut Branch
BT  - Proceedings of the 5th Global Conference on Business, Management and Entrepreneurship (GCBME 2020)
PB  - Atlantis Press
SP  - 227
EP  - 231
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210831.045
DO  - 10.2991/aebmr.k.210831.045
ID  - Senen2021
ER  -