Improving Organizational Citizenship Behavior: The Effect of Employee Engagement and Job Satisfaction

DOI

10.2991/aebmr.k.210831.043How to use a DOI?

Keywords

Employee Engagement, Job Satisfaction, Organizational Citizenship Behavior

Abstract

This research aims to find out the level of employee engagement, job satisfaction, and organizational citizenship behavior. This research used quantitative methods. The sampling technique used was simple random sampling. The analysis unit was the employees of PT. Indorama Synthetics Tbk as many as 88 respondents. A questionnaire was used as a research instrument to collect data from respondents. The analysis technique used was an expansive technique using frequency distribution and partial least square (PLS). Based on the results of the study using partial least square, it was revealed that the level of employee engagement in the category was very high, the level of job satisfaction in the category was very high, the picture of organizational citizenship behavior in the category was very high, and the behavior of organizational citizenship was influenced by employee engagement and job satisfaction. Perceptions of employee engagement and job satisfaction had a significant effect on the organization’s civic behavior.

Copyright

© 2021, the Authors. Published by Atlantis Press.

Open Access

This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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TY  - CONF
AU  - M. Masharyono
AU  - S.H. Senen
AU  - I. K. Asfarainy
PY  - 2021
DA  - 2021/09/02
TI  - Improving Organizational Citizenship Behavior: The Effect of Employee Engagement and Job Satisfaction
BT  - Proceedings of the 5th Global Conference on Business, Management and Entrepreneurship (GCBME 2020)
PB  - Atlantis Press
SP  - 215
EP  - 221
SN  - 2352-5428
UR  - https://doi.org/10.2991/aebmr.k.210831.043
DO  - 10.2991/aebmr.k.210831.043
ID  - Masharyono2021
ER  -