Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)

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Explaining Factors that Determine Individual Satisfaction and Dissatisfaction Level at Work: Empirical Study on Working Women in Indonesia

Authors
Maureen Olivia1, *, Elok Savitri Pusparini1
1Master of Management, Faculty of Economics and Business, University of Indonesia, Depok, Indonesia
*Corresponding author. Email: Maureen.olivia01@ui.ac.id
Corresponding Author
Maureen Olivia
Available Online 29 September 2023.
DOI
10.2991/978-94-6463-234-7_124How to use a DOI?
Keywords
Workload; Supervisor Support; Job Satisfaction; Life Satisfaction; Anxiety; Depression; Work-life Balance
Abstract

This study aims to determine the effect of workload and supervisor support on job satisfaction, life satisfaction, anxiety, and depression with work-life balance as a mediator. The research data was collected using an online questionnaire and found 743 female workers in the Greater Jakarta area with a minimum working period of one year at their current workplace and having their direct supervisor in the research sample. However, the data that can be used for processing are only 714 samples due to incomplete data that cannot be used in research. Lisrel 8.8 was used for data processing using a structural equation modeling (SEM) approach. SEM results show that workload and supervisor support had a significant impact on work-life balance, and work-life balance had a negative impact on anxiety and depression while having a good impact on job satisfaction and life satisfaction. On the other hand, work-life balance effectively mediates the effects of workload and supervisor support on job satisfaction, life satisfaction, anxiety, and depression. The company needs to pay attention to the workload provided to female workers. Thus it is expected to support and maintain the satisfaction of the workers, which is also supported by work-life balance.

Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)
Series
Advances in Economics, Business and Management Research
Publication Date
29 September 2023
ISBN
10.2991/978-94-6463-234-7_124
ISSN
2352-5428
DOI
10.2991/978-94-6463-234-7_124How to use a DOI?
Copyright
© 2024 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - Maureen Olivia
AU  - Elok Savitri Pusparini
PY  - 2023
DA  - 2023/09/29
TI  - Explaining Factors that Determine Individual Satisfaction and Dissatisfaction Level at Work: Empirical Study on Working Women in Indonesia
BT  - Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)
PB  - Atlantis Press
SP  - 1175
EP  - 1184
SN  - 2352-5428
UR  - https://doi.org/10.2991/978-94-6463-234-7_124
DO  - 10.2991/978-94-6463-234-7_124
ID  - Olivia2023
ER  -