Proceedings of the 2022 International Conference on Artificial Intelligence, Internet and Digital Economy (ICAID 2022)

Exploration in Potential Use of Chatbots

Especially in Healthcare

Authors
Meiyi Liu1, *, Sijia Yang2, *
1Pharmacy and Toxicology, University of Wisconsin-Madison, Wisnsin, USA
2Suzhou Visionary Academy of Innovation, Suzhou, China
*Corresponding author. Email: mliu339@wisc.edu
*Corresponding author. Email: sally040814@163.com
Corresponding Authors
Meiyi Liu, Sijia Yang
Available Online 2 December 2022.
DOI
10.2991/978-94-6463-010-7_66How to use a DOI?
Keywords
The Literature And Real-World Cases Of Chatbots Application; Working Principle Of Chatbots; A Model Of Chatbots That Have Satisfying Functions Respectively For The Healthcare; Current Industry Practices And Research In Current And Perceived Use Of Chatbots; A Conceptual Framework For The Perceived Use Of Chatbots
Abstract

The long-term goal of the research is to develop an efficient natural language processing application for both healthcare and education purposes. Chatbots are identified as a program within a website or an application that simulates human conversations using NLP. The objective of the current study is to provide a comprehensive review of chatbot’s possible impacts on the healthcare and education industry. To be specific, the study has the following subobjectives: The result of this study will be valuable to the healthcare and education industry as well as related software providers in developing better proactive and tools for understanding the intent behind individuals’ requests.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 2022 International Conference on Artificial Intelligence, Internet and Digital Economy (ICAID 2022)
Series
Atlantis Highlights in Intelligent Systems
Publication Date
2 December 2022
ISBN
10.2991/978-94-6463-010-7_66
ISSN
2589-4919
DOI
10.2991/978-94-6463-010-7_66How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

TY  - CONF
AU  - Meiyi Liu
AU  - Sijia Yang
PY  - 2022
DA  - 2022/12/02
TI  - Exploration in Potential Use of Chatbots
BT  - Proceedings of the 2022 International Conference on Artificial Intelligence, Internet and Digital Economy (ICAID 2022)
PB  - Atlantis Press
SP  - 647
EP  - 653
SN  - 2589-4919
UR  - https://doi.org/10.2991/978-94-6463-010-7_66
DO  - 10.2991/978-94-6463-010-7_66
ID  - Liu2022
ER  -