Proceedings of the 3rd International Conference on Business Law and Local Wisdom in Tourism (ICBLT 2022)

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Legal Protection of Borrower’s Personal Data in Online Loan Application Services

Authors
I Komang Bintang Kurnianta1, *, I Made Indra Sastrawan1, I. B. Gede Agustya Mahaputra1
1Faculty of Law, Warmadewa University, Denpasar, Indonesia
*Corresponding author. Email: agustyamakaputra@gmail.com
Corresponding Author
I Komang Bintang Kurnianta
Available Online 25 January 2023.
DOI
10.2991/978-2-494069-93-0_59How to use a DOI?
Keywords
Consumer Protection; Personal Data; Online Loans
Abstract

Globalization and technology are rapidly evolving. Making things simpler is the availability of online loans, which are a result of technical advancements. Many provide more accessible and flexible borrowing terms and conditions than traditional financial institutions such as banks. However, breaches in the transmission of personal consumer data are common in some situations of online loans. In this issue, several of its clients have alleged that online loan providers have spread their data without their knowledge or consent. Personal data is disseminated by sending messages to all telephone contacts possessed by the borrower. The message comprises the borrower’s information as well as the amount of debt borrowed, and it alerts the person concerned about the borrower’s debt payments. To establish technical findings, this study adopted a legal method from the literature to examine online lending rules and synchronize key rules and regulations. Personal data protection laws and regulations, including those of POJK NO. 77/POJK.01/2016, letter an of article 26, require financial service providers to maintain the personal data of customers who utilize online loan application services. A lawsuit against this regulation under Section 1365 of the Civil Code to give legal certainty for consumer compensation is the overwhelming legal protection that customers who are victims of exploitation of their data by online credit activists may provide.

Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

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Volume Title
Proceedings of the 3rd International Conference on Business Law and Local Wisdom in Tourism (ICBLT 2022)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
25 January 2023
ISBN
10.2991/978-2-494069-93-0_59
ISSN
2352-5398
DOI
10.2991/978-2-494069-93-0_59How to use a DOI?
Copyright
© 2023 The Author(s)
Open Access
Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

Cite this article

risenwbib
TY  - CONF
AU  - I Komang Bintang Kurnianta
AU  - I Made Indra Sastrawan
AU  - I. B. Gede Agustya Mahaputra
PY  - 2023
DA  - 2023/01/25
TI  - Legal Protection of Borrower’s Personal Data in Online Loan Application Services
BT  - Proceedings of the 3rd International Conference on Business Law and Local Wisdom in Tourism (ICBLT 2022)
PB  - Atlantis Press
SP  - 497
EP  - 504
SN  - 2352-5398
UR  - https://doi.org/10.2991/978-2-494069-93-0_59
DO  - 10.2991/978-2-494069-93-0_59
ID  - Kurnianta2023
ER  -